Customer Service Rep / Backup Graphic Designer

Customer Service / Backup Graphic Designer

Do you want a career in a creative and casual work environment?

Does the idea of seeing your work as you're driving to work seem rewarding and exciting? Are you an extrovert that likes talking to people?

Do you want to work with a team that earns a 4.9-star Google rating and is recognized by Columbus CEO Magazine as a Best of Business sign company?

FASTSIGNS of Dublin is looking for a Customer Service Representative (CSR) / Backup Production Graphic Designer that will have a dual role working in both Customer Service (90%+) and graphic design (up to 10%). As a CSR you will be the initial point of contact with current customers as well as prospective customers in our center. You will work with customers through email, telephone, and in-person and to offer the right signage to meet their needs. This includes entering orders into the system that our Designer translates into the final design. You will be working to build long-lasting relationships by helping turn prospects into customers and then into long-term clients through responsive and caring service.

In Design, you will create full color graphics that will be used in the production of signs. We seek a graphic designer who possesses maturity, passion, and energy and design something that excites and inspires but can also appreciate there is also a place for simple, clean, and eye-catching. There is often more work than our full-time Designer can take on and this position can help with the workload and assist more substantially on days when the Designer is off.

The ideal candidate is a creative, outgoing, self-motivated team player who can work in a fast-paced, deadline driven environment and who is determined to make every project his or her absolute best for the customer. If this sounds like you, then we encourage you to Apply now!

Customer Service Responsibilities

• Greet customers on the phone or in person.
• Take orders for customer signage and enter them into our point-of-sale system to enable design and production to produce the signage you envision.
• Help customers with any issues including taking payment.
• Quality control signage and hand them to customers.

Graphics Design Responsibilities

Minimum Qualifications

Benefits FASTSIGNS of Dublin values our employees and offers an extraordinary set of benefits with a small company atmosphere :

Compensation : $35,000.00 - $42,000.00 per year

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.