Technical Order Processing Manager

Do you thrive in a fast-paced, highly engineered, made-to-order manufacturing environment? Are you passionate about leading teams, solving complex problems, and building strong customer relationships? Do you consider yourself both detail-driven and people-focused?

If you answered yes to these questions, we should talk!

Pioneer Industries, an ASSA ABLOY branded company, is growing, and we’re looking for an experienced Technical Order Processing Manager to join our team! This is a full-time, on-site position based out of our Carlstadt, New Jersey manufacturing facility … where innovation meets precision in custom commercial doors and frames.

Come see who we are at: https://www.assaabloy.com/group/en/about-us

What would you do as our Technical Order Processing Manager?

You will lead our order processing team who is responsible for configuring engineered-to-order products, ensuring accuracy, customer satisfaction, and operational excellence. You’ll be the driving force behind team performance, quality standards, and process improvements.

You would also:

• Develop system and process enhancements or changes, which will improve the team’s quality and productivity performance to meet or exceed company objectives
• Lead, mentor, and develop a high-performing team
• Drive capacity planning, staffing, and training to meet workload demands
• Establish and communicate team and individual goals with clarity and transparency
• Monitor and improve KPIs for quality, accuracy, and productivity
• Develop and implement system/process enhancements to improve outcomes.
• Partner with cross-functional teams (engineering, production, sales, customer service) to ensure seamless order fulfillment
• Represent order processing in issue-resolution meetings and continuous improvement initiatives
• Actively participate in providing a safe and harmonious working environment for all employees
• Maintains compliance with federal, state, local and corporate governance policies, regulations, and laws, AADG programs and policies and the ASSA ABLOY Code of Conduct

What we are looking for:

• High school diploma/GED required / Bachelor’s in Engineering, Architecture, Business, or related field preferred
• 7+ years of progressive team leadership/management experience
• 3+ years in a technical or manufacturing environment
• Ability to read and interpret architectural drawings and align with fabrication/production workflows
• Familiarity with CAD platforms, ERP/MRP systems, and engineering documentation is a plus
• Skilled communicator with the ability to bridge technical details and customer understanding
• Proven success in LEAN methodologies, process improvement, and servant leadership
• Ability to handle multiple competing priorities and maintain accuracy in a fast-paced environment
• Demonstrates a strong sense of urgency and can interact effectively with both internal and external customers
• Strong problem-solving and organizational skills with a results-oriented mindset
• Prior experience in metal forming or commercial construction industry knowledge is a plus

Compensation: Up to $130k plus bonus potential, depending on background and experience

What we Offer!
We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

• Competitive Salary
• Paid Vacation, Sick Time, and paid Company Holidays
• Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
• 401(k) Program with company contributions
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Discount portal
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

We review applications regularly, so don’t wait!

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post.

If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager, at stephanie.mandato@assaabloy.com

Let’s create a safer and more open world - together!

AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

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