Eagle Crest Resort - Rooms Generalist

The Rooms Generalist will be responsible for supporting and functioning within the Rooms Department of the hotel to include job duties inclusive, but not limited to, housekeeping, registering guests, assisting with reservations, assisting guests, conducting security walks, and operating the property transportation, as required. The goal of this position is to support the hotel in the manner required for the hotel to operate smoothly and create a positive experience for the guests. This position may be required for the front desk operation during the overnight shift (Typically 11pm-7am).

QUALIFICATIONS :

• High School diploma or equivalent and / or applicable experience in a hotel or a related field required.
• This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form, multi-task, and be able to problem solve effectively.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Possess a positive and upbeat personality with a desire to deliver outstanding customer service. .
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
• Must have an acceptable MVR (Motor Vehicle Driving record)
• Must have a valid driver's license for the applicable state.

JOB RESPONSIBILITIES :

HOUSEKEEPING (as applicable)

FRONT DESK (as applicable)

NIGHT AUDIT (as applicable)

BELL ATTENDANT (as applicable)

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

Eagle Crest is a full-service destination resort located just outside the city of Redmond on 1700 acres in the high desert of Central Oregon. Nestled against the majestic Cascade Mountains near Bend, Oregon, Eagle Crest boasts over 300 days of sunshine each year with an annual rainfall of less than nine inches. The accommodation is equipped with a satellite TV. There is also a kitchen, equipped with a dishwasher. An oven and coffee machine are also featured. Each unit has a private bathroom with free toiletries.

Application deadline for Colorado positions :

PI4bdde6457233-30511-38761391