Bilingual Home Care QA Specialist (Home Care Visits)Addus HomeCare Corporation • Clovis, California, United States
Bilingual Home Care QA Specialist (Home Care Visits)
Addus HomeCare Corporation • Clovis, California, United States
6 hours ago
Job type
- Full-time
Job descriptionMonitors client's condition and performance of duties by Home Care Aides Maintains all company and Department on Aging rules, regulations, and standards Conducts home visits to new clients to welcome and review the Welcome Packet Observes and evaluates Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed Prepares and completes accurate evaluation reports and case notes as needed Maintains schedules to assure timely completion of all assigned home visits Attends weekly branch meetings Maintains a high degree of confidentiality at all times due to access to sensitive information Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department Follows all Medicare, Medicaid, and HIPAA regulations and requirements Abides by all regulations, policies, procedures and standards Performs other duties as assigned Maintain positive internal and external customer service relationships Maintains open lines of communication Plans and organizes work effectively and ensures its completion Meets all productivity requirements Demonstrates team behavior and promotes a team-oriented environment Actively participates in Continuous Quality Improvement Represents the organization professionally at all times Minimum of 4 years' experience working in the field of senior services, or related social service CNA certificate and license preferred; or similar training Must demonstrate strong interpersonal and communication skills Represents the organization professionally at all times Must be client focused and customer service driven Computer experience - Microsoft Word and Excel Must have reliable transportation, valid driver's license and insurance for travel within the branch service areas Must be bilingual
Position Summary : This position will be responsible for will conducting in-home visits at clients' homes to monitor and report on the quality of services being provided by Home Care Aides, and to determine whether existing care plans are adequate to meet client needs.
Location : Ambercare 2708 N Prince Suite A Clovis, NM 88101-9391
Schedule : Monday Through Friday - 8am - 5pm. 1 hour lunch. Some on-calls weekends
At Addus / Ambercare we offer our team the best :
- Medical, Dental and Vision Benefits
- Company matched 401K
- Continued Education
- Bonus
- PTO Plan
- Retirement Planning
- Life Insurance
- Employee discounts
Essential Duties :
Performance Responsibilities :
Position Requirements & Competencies :
To apply via text, text 9803 to 575- 205-1296
#ACADCOR #CBACADCOR #DJADCOR
We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities.
Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
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Care Specialist • Clovis, California, United States
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