Medical Assistant-Urgent Care Norland Avenue - Days

Schedule

72 Hours / Biweekly

General Summary

Provides safe, therapeutic and efficient care and services to patients. Assists in the care of patients, performs treatments, administers medications (if qualified and appropriately supervised), and instructs patients and their families in appropriate care, as directed by their provider.

Duties and Responsibilities

Essential Functions :

Obtains and documents reason for visit, patient vital signs, including temperature, blood pressure, weight, respirations, pulse and BMI.

Assists providers with examinations, procedures and other processes related to direct patient care.

Collects specimens as directed by provider. Uses appropriate equipment and protocols for collecting, handling, testing, and preparing for transportation to lab including proper identification, storage procedures and techniques.

Ensures all patient care areas are adequately stocked with unexpired supplies and medications.

Prepares patients for scheduled procedures by assuring patient is appropriately gowned and instruments and supplies are set-up. Uses Universal Precautions. Sterilizes instruments, equipment and supplies as required. Handles and stores instruments, equipment and supplies appropriately.

Arranges for patients' ordered diagnostic and therapeutic services by completing necessary paperwork and scheduling of appointments.

Maintains patient records to ensure an accurate record of the patient's medical treatment.

Under the direct supervision of a licensed nurse or provider, prepares and administers vaccines, medications and controlled substances / narcotics as prescribed by the provider and as certified competencies permit. Asks prescribed screening questions, identifies risks and contraindications, questions and observes for appropriate responses.

Documents and processes prescription requests and refills per provider order.

Performs basic office procedures, examinations and / or tests ordered by provider and as certified competent (i.e. EKGs, ear lavage, vision tests etc.).

Provides health care information materials and reviews with patient and family members as directed by providers (i.e. VIS sheets etc.).

Under the direction of the provider, tracks, reviews and monitors follow-up of diagnostic test results. Relays information to patient from the provider regarding results and follow-up instructions.

Obtains basic health information from patient / family members to review with providers or clinical resource person at the time of the visit or over the phone. Uses this information to assist providers in determining the urgency for care or an alternative venue for care for patients with acute problems, should access not be readily available at the practice.

Gives basic care information to patients / family members per provider guidelines and instructions.

Common Expectations :

Demonstrates a commitment to patients, visitors and staff by : complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.

Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.

Maintains the cleanliness of work areas as required.

Maintains professional growth and development.

Provides outstanding service to all patients, providers, coworkers and customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Responsible for the care and maintenance of department / entity equipment and supplies; mail distribution.

Enters and / or retrieves data from established computer files using knowledge of various computer software applications.

Attends meetings as required.

Qualifications

Minimum Education :

High School Diploma or GED Required

Associates Degree Medical Assisting Preferred or

Diploma Program Medical Assisting Preferred

Work Experience :

1 year Medical Assistant or healthcare experience. Required or

Completion of a Medical Assistant Program. Required

Licenses :

Basic Life Support Upon Hire Required

Certified Medical Assistant Upon Hire Preferred

Courses and Training :

Completes all required education programs and competency testing needed to perform at an advanced level. Upon Hire Required and

Medical terminology Upon Hire Required

Knowledge, Skills, and Abilities :

Excellent interpersonal / communications skills

Models team work

Self-motivated and dependable

Able to work independently

Must type 30 wpm with less than 4% error rate

WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

WellSpan Medical Group

The WellSpan Medical Group is comprised of almost 5,000 employees and growing fast! We have medical practices that represent 51 specialty areas of medicine across 77 locations throughout Central Pennsylvania and Northern Maryland. Wherever your patient care interests fall - whether it's caring for babies, to end of life care, or anywhere in between to include urgent care - join our amazing team and learn for yourself why WellSpan was just recognized in the Forbes' list of the 100 best employers in Pennsylvania, with a ranking of No. 24!

Working together, our goal is to improve lives through exceptional care for all, lifelong wellness and healthy communities. Our culture is one of respect, diversity and inclusion.

Quality of Life

Franklin County, named after Benjamin Franklin, was officially formed in 1784. One of its two main towns, the borough of Chambersburg, lies 13 miles north of Maryland and is known for its "green, safe environment." In the southern part of Franklin County, the borough of Waynesboro sits just two miles north of the Mason-Dixon Line and is known for its rich industrial history.

Franklin County is in the heart of Central Pennsylvania, where you'll find mountains, lakes and a picturesque countryside coupled with theater, music, skiing, hunting, fishing and much more. We're in the heart of America's fruit orchards, so peaches, apples and lots of other local produce are available close by. The area features local wineries and breweries, along with a vibrant arts scene at the historic Capitol Theatre and Totem Pole Playhouse. Franklin County merges the best of small-town friendliness with easy access to metropolitan areas. (Patient population : 154,000)

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.