Quality Assurance Specialist

QA Specialist Charlotte, NC

The QA Specialist position will be responsible for the day-to-day administration and auditing of all documents related to repair orders, purchase orders, and invoices. Must have automotive knowledge type experience, be reliable, hard-working and take pride in work. Ability to multi-task and be a quick learner with a can-do attitude is a must.

Compensation : Competitive Pay - Paid weekly, every Friday! Pay range : $20 / hr. to $25 / hr.

Essential Duties & Responsibilities

Responsibilities :

• Review all internal repair orders daily and cross reference purchase orders as needed
• Process, update and communicate changes to repair orders as needed
• Identify process and quality control improvement opportunities and coach field teams on changes
• Provide input on internal system set up and training of field employees for new customers / accounts requirements
• Reviewed and finalized work orders, consulting agreements according to the customer's services contracts.
• Act as a liaison between customers, billing, and field managers when invoice disputes arise
• You will be trained and become an active user of our operating system (TMW and MTS)
• Run accurate reports relating to repair orders, billing / invoicing and discrepancies as needed
• Perform other job-related duties as assigned by Director of Operations.

Key Competencies and Minimum Education

Qualifications :