Talent.com
No longer accepting applications
Manager, Geriatric Care Management (active LCSW or LMSW license required)

Manager, Geriatric Care Management (active LCSW or LMSW license required)

The Helper BeesBrookhaven, NY, US
3 days ago
Job type
  • Full-time
Job description

Manager Of Geriatric Care Management

Join our winning team, recently honored on Forbes' list of America's Best Startup Employers for 2025!

The Helper Bees (THB) was created to fill an obvious need in an underserved community. Inspired by love and brought to reality through passion and determination, The Helper Bees was founded to empower older adult citizens and their families in their search for quality, affordable in-home care providers. We do this by providing older adults the ability to easily review, choose, and access affordable quality in-home helpers.

The Helper Bees mission is to help people stay home longer through data-driven services that transform both the payer and the care-recipient experience.

At THB, we define our company culture through our core values :

  • Quickly iterate through solutions - We move at a fast pace which requires quick iterations to find a path to a repeatable solution
  • Seek ways to create immediate impact - Be thoughtful and proactive in how you make an impact on your team. Actively look for ways to make a fast, positive impact.
  • Bee the teammate you want to work with - We work as a team, help each other and encourage each other
  • Ask questions, answer questions - You can't iterate through solutions if you don't ask the right questions which is why there is an expectation that questions should be asked. When you know the answer, being a good teammate means chiming in to get others up to speed.
  • Take the time to celebrate wins - It's so easy for a team that is heads down to forget about all the great things they've accomplished. That's why we make it a priority to remind ourselves to create space to celebrate wins, big or small.

Job Summary :

The Manager of Geriatric Care Management is a critical leadership position overseeing our Geriatric Care Management team, which provides essential recommendations and support to older adults and their caregivers, all over the phone. The ideal candidate will be a mission-driven, organized, and knowledgeable professional who thrives in managing remote teams and ensuring excellence in clinical and operational delivery.

Supervisory Responsibilities :

  • Expert Guidance Team Lead(s)
  • Geriatric Care Coordinator(s)
  • Duties / Responsibilities :

  • Lead, coach, and develop a team of remote care managers to ensure consistent quality and performance.
  • Oversee the training and ongoing education of the care management team to maintain best practices in geriatric care.
  • Serve as a preceptor for social work interns, supporting professional growth and adherence to clinical standards.
  • Conduct quality assurance reviews of care recommendations to ensure clinical accuracy and compassionate guidance.
  • Manage workforce planning to achieve target throughput and operational efficiency.
  • Analyze team data and reporting to drive continuous improvement in quality, impact, and outcomes.
  • Responsible for consistent progress toward alignment with intended outcomes / goals through key performance indicators (KPIs)
  • Other duties as assigned / necessary
  • Performance Metrics :

  • Customer Satisfaction : Maintain a high level of customer satisfaction, as measured by customer feedback surveys and Net Promoter Score (NPS).
  • Revenue : Achieve monthly, quarterly, and annual revenue targets set by the company.
  • Requirements

    Required Skills / Abilities :

  • Ability to thrive in a fast paced environment
  • Outstanding skills in communication, critical and creative thinking, task management, and personal organization
  • Proven stakeholder management and customer success skills
  • Proactive problem solving : Ability to anticipate and identify potential challenges or issues before they arise, demonstrating a strong sense of foresight and a proactive approach to problem solving
  • Ability to motivate and manage teams to achieve goals
  • Ability to effectively elicit / provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills
  • Computer proficiency required - Comfortable working with technology and providing basic technical support
  • Strong passion for helping others and problem-solving
  • Must be 18 years of age or older
  • Education and Experience :

  • Minimum 3 years of experience leading a care management team.
  • Active LCSW or LMSW license.
  • Demonstrated expertise in geriatric care and familiarity with the needs of older adults and their caregivers.
  • Proven ability to lead in a remote environment with strong organizational and communication skills.
  • Passion for improving the quality of life for older adults and advancing a mission-driven organization.
  • Physical Requirements :

  • Ability to remain at your designated workstation for the duration of the workday
  • Constantly operates a computer and other office productivity machinery, such as a phone and Voice over Internet Protocol (VoIP).
  • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
  • The ability to observe details at close range (typically on a computer screen)
  • This position offers the flexibility of remote work at approved locations within the United States. Candidates must have a reliable internet connection and a designated work environment conducive to professional phone calls and sensitive data. Enjoy the convenience and comfort of working remotely while contributing to our team's success.
  • The Helper Bees is committed to building a workplace where diversity, equity, and inclusion are valued and prioritized. We are an equal opportunity employer that welcomes all qualified applicants without discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any non-merit based or legally protected grounds.

    The Helper Bees provides reasonable accommodations to qualified individuals with disabilities during the job application and interview process. To request accommodation, please let your recruiter know.

    As part of our standard hiring process, selected candidates may be required to undergo a background check and / or drug screen. The Helper Bees adheres to applicable federal, state, and local laws regarding these screenings, and the results will be considered in accordance with applicable regulations.

    The Helper Bees was recently made aware of a fraudulent entity posing as our organization and requesting personal information. Please be aware of and protect yourself from scams. Visit the careers page of our website to view all current job openings.

    Create a job alert for this search

    Manager Care Management • Brookhaven, NY, US

    Related jobs
    • Promoted
    Clinical Manager, RN

    Clinical Manager, RN

    Davita Inc.Norwalk, CT, United States
    Full-time
    West Ave, Norwalk, Connecticut, 06850-4009, United States of America.Clinical Manager / Coordinator, RN.You can make an exceptional difference in the lives of our patients and their families dealing ...Show moreLast updated: 30+ days ago
    • Promoted
    Acute Dialysis Services Program Manager - RN

    Acute Dialysis Services Program Manager - RN

    Fresenius Medical CareWest Islip, New York, US
    Full-time
    Ensure the provision of quality patient care to all hospitalized patients in the most efficient manner in accordance with company policy. Provides direct supervision and coordination of inpatient st...Show moreLast updated: 30+ days ago
    • Promoted
    Registered Nurse Care Manager / Case Management (RN)

    Registered Nurse Care Manager / Case Management (RN)

    Yale New Haven HealthFairfield, CT, US
    Full-time
    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, account...Show moreLast updated: 30+ days ago
    • Promoted
    Manager, Home Care Nursing (RN) - Riverhead

    Manager, Home Care Nursing (RN) - Riverhead

    Northwell HealthRiverhead, NY, United States
    Full-time
    Manages chronically ill patients through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes.Provides di...Show moreLast updated: 6 days ago
    Care Manager

    Care Manager

    Hope for YouthAmityville, NY, USA
    Full-time
    Quick Apply
    Hope For Youth is seeking a Care Manager for our Health Homes department! If you're looking to take your career to the next level and enjoy making a difference in children and their families lives,...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Supervisor of Care Management - Trinsic

    Supervisor of Care Management - Trinsic

    Intermountain HealthBrookhaven, NY, US
    Full-time
    Trinsic Care Management Supervisor.The Trinsic Care Management Supervisor will be responsible for providing supervision of daily care management activities for their team.Provides direction, orient...Show moreLast updated: 4 hours ago
    • Promoted
    Rehab Director - Physical Therapist - PT

    Rehab Director - Physical Therapist - PT

    Preferred Therapy SolutionsNew Canaan, CT, United States
    Part-time
    A REHAB DIRECTOR / Physical Therapist (PT / RPT) position is now available in our sub-acute / skilled nursing Rehab Department. You may have already heard that.Let us tell you why we are a step above ...Show moreLast updated: 30+ days ago
    Manager Patient Care - Oncology

    Manager Patient Care - Oncology

    Nuvance HealthNorwalk, CT, US
    Full-time
    At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+.If you ...Show moreLast updated: 10 days ago
    • Promoted
    Registered Nurse - Critical Care

    Registered Nurse - Critical Care

    Yale New Haven HealthNorwalk, CT, USA
    Full-time
    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, account...Show moreLast updated: 30+ days ago
    • Promoted
    Rehab Director / Physical Therapist / PT

    Rehab Director / Physical Therapist / PT

    Preferred Therapy SolutionsNew Canaan, CT, United States
    Part-time
    A REHAB DIRECTOR / Physical Therapist (PT / RPT) position is now available in our sub-acute / skilled nursing Rehab Department located in New Canaan, CT. You may have already heard that.Let us tell yo...Show moreLast updated: 30+ days ago
    • Promoted
    Clinical Manager RN Home Care

    Clinical Manager RN Home Care

    AccordCareCopiague, NY, United States
    Full-time
    Make a Difference Where It Matters Most.At Allegiant, LLC, we believe in more than providing in-home care.We build meaningful connections that transform the lives of our clients and their families....Show moreLast updated: 4 days ago
    Assistant Manager Patient Care - Progressive Care Unit

    Assistant Manager Patient Care - Progressive Care Unit

    Nuvance HealthNorwalk, CT, US
    Full-time
    Four 10-hour shifts, 11p-9p, 12p-10p or 1p-11p, weekend shift per month.At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welc...Show moreLast updated: 16 days ago
    Assistant Manager Patient Care - Oncology

    Assistant Manager Patient Care - Oncology

    Nuvance HealthNorwalk, CT, US
    Full-time
    At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+.If you ...Show moreLast updated: 16 days ago
    • Promoted
    RN Clinical Care Manager - Field-Based

    RN Clinical Care Manager - Field-Based

    UnitedHealth GroupLong Island, New York, United States
    Full-time
    Sign On Bonus for External Candidates.At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care.The work you do here im...Show moreLast updated: 2 days ago
    • Promoted
    Licensed Marriage and Family Therapist

    Licensed Marriage and Family Therapist

    SENIOR CARE THERAPYBrookhaven, NY, US
    Full-time +1
    Licensed Marriage and Family Therapist LMFT.Are you passionate about working with an underserved and rewarding population? Looking for a clinical role without the administrative burden, and one tha...Show moreLast updated: 4 days ago
    • Promoted
    Nursing Director

    Nursing Director

    Sunrise Senior LivingHolbrook, NY, US
    Full-time
    When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships wi...Show moreLast updated: 30+ days ago
    • Promoted
    Registered Nurse-Care Manager

    Registered Nurse-Care Manager

    AXZONS HEALTH SYSTEM CORPORATIONMelville, NY, United States
    Full-time +1
    As a Registered Nurse-Care Manager, Axzons Home Healthcare expects that patients be provided with assistance in daily living and personal care services in their home in accordance with an establish...Show moreLast updated: 30+ days ago
    • Promoted
    Care Manager

    Care Manager

    Sunrise Senior LivingPlainview, NY, US
    Full-time
    When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships wi...Show moreLast updated: 30+ days ago