Senior Manager, Technical Services

Senior Manager, Technical Services

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

We are searching for the best talent for a Senior Manager, Technical Services to join our team. This is an onsite position located in Raritan, NJ. Are you interested in joining a team that is positively impacting patients' lives by ensuring high quality and reliable supply of our cell therapy products? Apply today for this exciting opportunity to be part of the #CAR-T team!

Summary

The Senior Manager, Technical Services, is a leadership role responsible for overseeing the Computerized Maintenance Management System (CMMS), Asset Management, and Reliability Programs supporting critical manufacturing operations at the Raritan site. This role ensures the integrity, availability, and performance of production equipment, infrastructure, and related assets, driving continuous improvement, operational excellence, and compliance with safety, quality, and regulatory standards. Managing internal teams and external vendors and consultants, the Senior Manager leads subject matter experts (SMEs) in asset management, GxP asset services management, and production equipment, fostering a culture of safety, compliance efficiency, and innovation. A key focus of this role is to bring more digitalization into asset management practices by leveraging artificial intelligence (AI), Internet of Things (IoT), and advanced analytics throughout the asset lifecycle. Additionally, this role supports investigations related to GxP assets, ensuring compliance and continuous improvement in asset reliability and performance.

Key Responsibilities

Asset & Reliability Leadership :

• Lead the Asset Management Specialist team focusing on manufacturing equipment, assets, reliability programs, GxP contract management, and digital transformation initiatives to optimize asset performance, lifecycle, and predictive maintenance capabilities.
• CMMS Oversight :
• Manage the Computer Maintenance Management System (CMMS) to ensure accurate data entry, asset tracking, work order management, and reporting. Drive system optimization to enhance maintenance planning, predictive analytics, and incorporate AI and IoT solutions for smarter asset management.
• Planning & Execution :
• Develop and implement asset management strategies aligned with site goals, including asset lifecycle planning, preventive maintenance, condition-based monitoring, and digitalization efforts.
• Continuous Improvement :
• Drive reliability-centered maintenance (RCM), root cause analysis, lean practices, and digital innovation to improve equipment uptime, reduce downtime, and lower costs.
• Regulatory & Safety Compliance :
• Ensure all asset management activities comply with GxP, EMA, FDA, OSHA, and other relevant regulations. Lead safety, environmental, and GxP investigation support programs related to asset performance and deviations.
• Data & Performance Analytics :
• Utilize data from CMMS, IoT sensors, AI-driven analytics, and other systems to monitor KPIs, analyze trends, and implement data-driven improvements to asset reliability and maintenance processes.
• Collaboration & Cross-Functional Support :
• Work closely with Quality, Engineering, Manufacturing, MSAT, EHS, Maintenance, CQV and Site Leadership, among others to support infrastructure upgrades, equipment validation, and operational initiatives, including design reviews and development of installation / validation plans for new assets and retrofits.
• Budget & Resource Management :
• Oversee budgets related to asset management and reliability programs, ensuring cost-effective resource allocation and sustainability.
• Asset Lifecycle & Site Master Plan :
• Support the Site Master Plan and Oversee the Asset Replacement Management Program to ensure infrastructure longevity and operational resilience.
• Design & Validation Support :
• The team will support in the design review of new assets and retrofits, developing detailed design, installation specifications, validation, and commissioning plans to ensure regulatory compliance and operational readiness.

Integrate Johnson & Johnson's Credo and Leadership Imperatives into team goals and decision-making.

Qualifications & Experience

Education :

Experience and Skills :

Preferred :

Other :

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https : / / www.jnj.com / contact-us / careers or contact AskGS to be directed to your accommodation resource.