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Admissions Coordinator - San Jose

Admissions Coordinator - San Jose

San Jose Healthcare & Wellness CenterSan Jose, California
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

Admissions Coordinator Principal Responsibilities : TECHNICAL

  • Admissions Coordinator obtains referral information from telephone and walk-in inquiries, including complete clinical and financial information necessary for admission committee approval.
  • Ensures financial verification is accurate and complete before the patient is admitted to the Center thus assisting in reducing accounts receivable.
  • Obtains family commitment to tour the Center on 80% of viable referrals. Conducts a professional tour utilizing Center clinical personnel as assistance in gaining family commitment to admit to the Center.
  • Admissions Coordinator conducts the admission process of signing in and explaining admission policies to patients and their families. Ensures a smooth transition is achieved and that all paperwork is complete upon admission. Emphasizes financial arrangements and responsibilities.
  • Chairs the daily admissions meeting with Center personnel to update on referrals, admissions and follow-up which needs to be conducted in order to obtain admission. Assists with increasing conversion rate to exceed 65% by following up on all referrals immediately. Informs the admissions committee of upcoming discharges.
  • Informs Marketing Director of any referral source issues that arise during the referral process.
  • Develops relationships with referral sources.

Admissions Coordinator ADMINISTRATIVE

  • Supports the overall goals of the Company and the Center.
  • Communicates all billing issues with accounting office and Marketing.
  • Documents all necessary information in an accurate and timely manner.
  • Maintains accurate daily updates on the Marketing Information System ensuring all data elements

    • are input so that reports can be generated on a daily, weekly and monthly basis. Also responsible

    for the integrity of the data which is input into the MIS.

  • Attends all Center or Company required inservices and meetings.

    • Admissions Coordinator QUALIFICATIONS

  • Two to three years experience with the admissions process at a SNF, subacute, rehab, or other health care facility.
  • Excellent organizational skills with a detail orientation towards documentation and follow-up.
  • Professional telephone skills with the ability to handle referral calls effectively and efficiently,

    • meeting the needs of the referral sources and families.

  • Inside or outside sales experience preferred.

    • ADMISSIONS COORDINATOR – Cont’d.

    Section1.2, Page1of8

  • Ability to work with family members and conduct tours with a focus on closing.
  • Computer experience using a marketing information system.
  • Professional appearance.
  • Enthusiastic, motivated attitude.
  • Experience with Medicare and Medi-Cal guidelines preferred.
  • Knowledge of managed care industry preferred.

    • Admissions Coordinator CONSUMER SERVICE

  • Presents professional image to consumers through dress, behavior and speech.
  • Adheres to Company standards for resolving consumer concerns.
  • Ensures that all patient / resident rights are protected.
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    Admission Coordinator • San Jose, California