Dispatcher

Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands - The Parking Spot and Park 'N Fly by The Parking Spot.

Our Dispatchers are an integral part of daily operations ensuring shuttles are dispatched timely to meet our service levels between the parking facility and airport. If you share our values for team, people, and service, we encourage you to apply with us!

Pay Rate: $16 / hour with regular bonus opportunities

Weekly Schedule:

• Full-time and Part-time opportunities available
• Schedule Open: Overnights Monday & Tuesday and Mornings Saturday & Sunday

What We Offer:

• Participation in and financial benefit from our shared employee ownership program
• Immediate conditional job offer after successful interview and background check
• Great tips and regular bonus opportunities for those who are eligible
• Consistent schedules
• For those who are eligible to enroll: Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits
• For those who are eligible: Paid Time Off, Vacation Pay, and Paid Holidays
• Training and professional development opportunities

Key Responsibilities of Dispatchers:

• Dispatch shuttles and maintains ample coverage at the parking facility and airport
• Ensure consistent service through proper movement of shuttles
• Provide guests with accurate information as it relates to the parking facility and airport terminals
• Provide quick and pleasant assistance supporting guests at exit and entry lanes
• Answer telephones and assist customers using mobile devices while using our services
• Maintain neat and clean work area
• Cooperate with all team members to provide the best possible service
• Assist and educate guests on TPS Spot Club Program and inquiries
• Fill water cooler
• Perform additional duties as reasonably requested by Management

Knowledge, Skills, & Experience of Dispatchers:

• High school education or equivalent
• Good interpersonal skills and teamwork abilities
• Previous dispatch, cashier, and/or customer service experience is preferred
• Ability to operate Apple technology products including iPhone, iPad tablets
• Basic math and computer skills are essential
• Ability to verbally communicate clearly in the English language

At The Parking Spot, we don't just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.