Sr. Customer Service Representative

Job Opportunity At Thermo Fisher Scientific

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Location / Division Specific Information :

Discover impactful work :

• Directly collaborate with customers to coordinate the scheduling of service.
• Establish confirmation communications with the customer as well as post-service courtesy calls.
• Coordinate and track scheduling timeline with Field Service.

A day in the life :

Keys to success :

Education :

High school diploma or GED equivalent

Experience :

2 years of customer service / call center experience.

Knowledge, Skills, Abilities :

Benefits :

We offer driven remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Thermo Fisher Scientific is an EEO / Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.