Fraud Investigator

Fraud Investigator

The Fraud Investigator is responsible for detecting, investigating, and preventing fraud within the organization. They investigate a variety of potential transgressions amongst both members and non-members of the Credit Union, including but not limited to identity theft, money laundering, card fraud, and other fraudulent activities.

Investigation and Analysis :

• Monitor, analyze, and investigate suspicious activity generated by fraud detection systems across all fraud types including payment fraud, online account takeover attempts, check fraud, deposit fraud, ACH, WIRE, new account fraud, debit card, Zelle, and P2P transactions.
• Conduct comprehensive investigations of potential / suspected financial crimes and / or fraud. Utilize systems and a variety of investigative techniques and tools to collect, collate, and analyze financial and background information and make informed decisions concerning customer account status / retention.
• Utilize data analysis, trend monitoring, and reporting tools to identify fraud patterns and proactively mitigate risks.
• Take appropriate action to stop or prevent monetary losses by assessing internal controls and procedures associated with financial crimes and fraud cases.
• Manage the restriction and / or closure of undesirable accounts with effective, reportable tracking.

Reporting and Documentation :

Collaboration and Communication :

What you will need :