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Customer Support Specialist

Customer Support Specialist

Uline, Inc.Kenosha, WI, US
30+ days ago
Job type
  • Full-time
Job description

Customer Support Specialist

Take the next step in your career now, scroll down to read the full role description and make your application.

Pay from $24 to $29 per hour with significant growth and earning potential!

Includes $2 Shift Differential

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Fast, friendly and customer focused. As a Uline Customer Support Specialist, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Why Customer Service at Uline?

  • Learn :
  • In-depth training helps you sharpen communication and problem-solving skills.
  • Develop :
  • Our professional environment offers one-on-one peer mentoring and room to grow in your career.
  • Connect :
  • Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.
  • Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
  • Build business relationships with customers over phone, email and chat.
  • Understand customer needs and recommend Uline's best solutions.
  • Help customers navigate Uline's website and online ordering.

    • Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.
  • Excellent problem-solving, listening and communication skills.
  • Prior customer service experience is a plus , but if you are eager to learn, we will train you!

    • Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

    • Employee Perks

  • Café featuring affordable daily meal options from local restaurants.
  • On-site fitness center and beautifully maintained walking paths.
  • Best-in-class, clean, modern facilities.

    • About Uline

    Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

    Uline is a drug-free workplace. All positions are on-site.

    EEO / AA Employer / Vet / Disabled

    LI-AP3

    LI-IL001

    (#IN-KNCSPILOT)

    Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

    By applying, you consent to pre-screening and agree to be contacted by our agent, Indeed, and receive updates via text and phone about your application. Your interactions with Indeed, including screening, may be recorded and used for quality and training purposes, including training for machine learning or AI applications

    Indeed is committed to partnering with companies that provide reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact us at hireaccommodations@.

    Work Location : In person

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    Customer Support Specialist • Kenosha, WI, US