Campus Technician I (Pool Posting)

Serve as the primary liaison between the campus and the Information Technology (IT) Department, ensuring seamless communication and IT service delivery. This role provides on-site troubleshooting and technical support for staff and students, maintaining district standards, procedures, and objectives. Responsibilities include responding to IT tickets and requests, offering first-level technical support for campus devices such as computers, printers, speakers, displays, and more. Campus Technicians play a critical role in maintaining operational continuity and delivering high-quality technology support within the educational environment. The main responsibilities of this position are defined, supervised, and monitored at the district level by the Information Technology Department staff, however, the position is ultimately and evaluated and supervised jointly between the IT Department and Campus Leadership.

Qualifications :

Education / Certification :

• High School Diploma or equivalent (required).
• Technical certifications, such as CompTIA A+, Microsoft certifications, or Google Workspace certifications, are preferred but not mandatory.

Special Knowledge / Skills :

Experience :

Major Responsibilities and Duties :

Supervisory Responsibilities :

None.

Customer Care Skills :

Mental Demands / Physical Demands :

Equipment Used :

Uses standard office equipment, computer, tablet, printer, copier, projectors, document cameras, video conferencing equipment, or any other technology device.

Mental Demands :

Work with frequent interruptions, maintain emotional control under stress

Flexibility, ability to multi-task, and adapt to change

Reading; ability to communicate effectively (verbal); ability to operate Campus Technology equipment.

Physical Demands :

Posture : Prolonged sitting; occasional bending / stooping, pushing / pulling, and twisting

Motion : Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching

Environment : Occasional use of a ladder to access equipment out of reach.

Lifting : Occasional light lifting and carrying (less than 25 pounds)

Salary :

Pay Grade TG01, $184.00 - $222.32 daily rate, commensurate with experience according to District salary schedule.

Days : 192