Talent.com
Director, Advancement Services

Director, Advancement Services

ExploratoriumSan Francisco, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

SUMMARY

The Director of Advancement Services leads and oversees all Institutional Advancement (IA) systems of record, technology and data strategy, including the effective deployment to tools and business processes to achieve fundraising and engagement goals. The Director of Advancement Services is responsible for leading a team of professionals with specific expertise in gift processing, donor database management, prospect pipeline research and moves management benchmarking, technology integration, data reporting, and gift acceptance policies and procedures.

This role is integral in developing and maintaining overall constituent (donor / member) data strategy alongside the Senior Manager of IT and the Membership and Marketing Departments in an effort to identify, cultivate, grow, and steward the Exploratorium’s pipeline of prospective donors, and its base of support for annual and major gifts, principal and campaign gifts, planned giving and volunteer engagement. The Director also analyzes revenue data to guide each departmental team of their revenue progress and projections to craft effective data-driven strategies.

This position oversees the Development Services team : the Development Services Manager, Development Assistant, and Development Specialists of Prospect Management and Research for the campaign, major giving, and events. This position reports to the Chief Philanthropy Officer and works closely with other Directors in IA and other departments within the museum.

ESSENTIAL FUNCTIONS

  • Under the direction of the Chief Philanthropy Officer, lead all aspects of donor and gift data management including tracking, analyzing, and reporting on individual donors, trustees, corporate partners, foundations, and financial advisors
  • Manage the IA Department’s Salesforce CRM for all fundraising areas, ensuring that the platform is optimized to support membership, major gifts, campaigns, and events

Oversee maintenance of a comprehensive accounting and acknowledgment process for all donations to the Exploratorium, including donor records and recognition

  • Establish, document, and enforce data entry policies and procedures to ensure accuracy, consistency, and integrity across all records
  • Provide regular training and guidance to staff on data management best practices and compliance with organizational standards
  • Partner with the IT Department to maintain system functionality, oversee upgrades or integrations, and troubleshoot issues
  • Lead the design, development, and implementation of comprehensive reports that provide actionable insights for fundraising strategy, campaign progress, and donor engagement
  • Strategize with IA Directors to track and report the fundraising revenue progress of each team

  • Oversee the prospect management function for all fundraising areas of IA, including,
  • Campaign : Strategic database management of the campaign prospect pipeline, development of research profiles, and support for cultivation and solicitation efforts

  • Major Giving : Oversight of major gift prospecting and research, tracking cultivation and solicitation activity, and supporting frontline fundraisers with actionable insights
  • Events : Prospect research and management to identify and engage potential event sponsors, donors, and attendees; development of event-related prospect reports
  • Lead the Advancement Services team : train new members, provide on-going performance feedback, coaching and support, and develop individualized work plans
  • Work closely with other department personnel to establish donor recognition policy and maintain recognition standards for annual reports, donor walls, and other areas where donor names are listed
  • Liaise with the Finance Department on meticulous reporting of gifts and pledges; conduct annual revenue recognition and reconciliation with Finance and Accounting Departments to ensure accurate gift entry and allocation
  • Keep informed on current information on giving, especially tax law and other IRS rulings which affect charitable giving
  • Additional duties as assigned
  • MINIMUM QUALIFICATIONS

  • BA / BS degree or equivalent combination of education and experience
  • 8-10 years of successful hands-on experience in the management of development activities including research, prospect tracking, cultivation, and solicitation at large nonprofit organizations
  • Expert knowledge of Salesforce CRM including data management, reporting and analysis; experience with, or working knowledge of, cloud-based fundraising-specific technology platforms and solutions preferred
  • Supervisory experience required
  • Highly organized, detail-oriented
  • Ability to work independently, prioritize, and manage multiple projects
  • Excellent communication skills including ability to collaborate effectively with IA Directors and diverse staff throughout the museum
  • Knowledge of non-profit accounting principles and federal guidelines for gift acceptance and recognition
  • PHYSICAL REQUIREMENT

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Able to work at a computer terminal for long periods of time; move from place to place; able to use telephone and general office equipment
  • APPLICATION DEADLINE

    This position is open until filled

    HOW TO APPLY

    This is a regular, full-time (37.5 hours per week), exempt, non-union position that includes benefits. The salary range for this role is $112,700 to $118,600 DOE. Please, no phone calls in regards to this job. To apply, please visit the Exploratorium job page.

    The Exploratorium is proud to be an equal opportunity employer and values diversity, inclusion and respect.  We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will receive consideration for employment.

    Exploratorium

    Piers 15 / 17, San Francisco, CA 94111

    Website : https : / / www.exploratorium.edu / about / jobs. No phone calls, please

    The Exploratorium is committed to an inclusive workforce.

    Powered by JazzHR

    giLoDQbLbq

    Create a job alert for this search

    Director Advancement • San Francisco, CA, US

    Related jobs
    • Promoted
    Director, Client Strategy and Solutions

    Director, Client Strategy and Solutions

    VisaSan Francisco, CA, United States
    Full-time
    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more t...Show moreLast updated: 30+ days ago
    • Promoted
    Director, FP&A

    Director, FP&A

    PsiQuantumPalo Alto, CA, United States
    Full-time
    Quantum computing holds the promise of humanity's mastery over the natural world, but only if we can build a.PsiQuantum is on a mission to build the first real, useful quantum computers, capable of...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Card Services

    Director of Card Services

    PayactivMilpitas, CA, US
    Full-time
    We are Payactiv, a FinTech company in the heart of Silicon Valley, devoted to giving workers access to their earned wages when they need them. Payactiv is the pioneer and industry leader in Earned W...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Director, Servicing & Vendor Oversight

    Director, Servicing & Vendor Oversight

    Q CELLS USA Corp.San Francisco, CA, United States
    Full-time
    The Director of Servicing and Vendor Oversight will lead the end‑to‑end servicing operations, including servicer strategy, vendor performance, delinquency management, and loss mitigation.This role ...Show moreLast updated: 13 hours ago
    • Promoted
    Director, NA Product & Solutions Strategic Initiatives

    Director, NA Product & Solutions Strategic Initiatives

    VisaSan Francisco, CA, United States
    Full-time
    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more t...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Revenue Director

    Technical Revenue Director

    SupermicroSan Jose, CA, United States
    Full-time
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...Show moreLast updated: 30+ days ago
    • Promoted
    Transaction Advisory Services Director - Healthcare

    Transaction Advisory Services Director - Healthcare

    Rsm Us Llp.San Francisco, CA, United States
    Full-time
    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their ful...Show moreLast updated: 3 days ago
    • Promoted
    Director of Development

    Director of Development

    Enterprise Community PartnersSan Francisco, CA, United States
    Full-time
    We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselve...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director of Outpatient & Prevention Program Operations

    Associate Director of Outpatient & Prevention Program Operations

    Horizon Services, Inc.Hayward, CA, US
    Full-time
    Job Description : \n\nJOB TITLE : Associate Director of Outpatient & Prevention Program OperationsLOCATION : Administration - Hayward CAEmployment Type : Full-Time (Salary) POSITION START DATE : Soon...Show moreLast updated: 26 days ago
    • Promoted
    Client Services Director, Advertiser (Retail)

    Client Services Director, Advertiser (Retail)

    The Trade DeskSan Francisco, CA, United States
    Full-time
    The Client Services, Retail Strategy Team is focused on driving strategic client success and enhancing adoption of The Trade Desk by deeply understanding the business needs of retailers.Our team pr...Show moreLast updated: 30+ days ago
    • Promoted
    Program Director

    Program Director

    FCS, IncNovato, CA, US
    Full-time
    LCSW, PSYD, OR LMFT : Program Director position available for an Independent Assisted Living program located in Novato, CA. The program helps lend support to keep them living independently in the com...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Growth Strategy & Operations

    Director, Growth Strategy & Operations

    Habitat HealthSan Francisco, CA, US
    Full-time
    At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care.Habitat He...Show moreLast updated: 11 days ago
    • Promoted
    Director, Alliance Management, Biopharma Partnerships

    Director, Alliance Management, Biopharma Partnerships

    Guardant HealthPalo Alto, CA, US
    Full-time
    Director, Alliance Management, Biopharma Partnerships.Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer.Founded...Show moreLast updated: 30+ days ago
    • Promoted
    Sr. Director - Services Partners & Alliances

    Sr. Director - Services Partners & Alliances

    SHIPalo Alto, CA, United States
    Full-time
    Since 1989, SHI International Corp.We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on S...Show moreLast updated: 6 days ago
    • Promoted
    Sr. Director, Professional Services Operations Americas

    Sr. Director, Professional Services Operations Americas

    Davita Inc.San Jose, CA, US
    Full-time
    Changing the world through digital experiences is what Adobe's all about.We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital exper...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Client Services

    Director, Client Services

    Guardant HealthPalo Alto, CA, United States
    Full-time
    Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and ac...Show moreLast updated: 3 days ago
    • Promoted
    Sr. Director, Global Products Strategic Initiatives

    Sr. Director, Global Products Strategic Initiatives

    Visa Inc.Foster City, CA, United States
    Permanent
    Director, Global Products Strategic Initiatives.Visa’s Global Products & Initiatives (GP&I) organization is responsible for Visa’s consumer payments product portfolio, including products like Credi...Show moreLast updated: 13 days ago
    • Promoted
    Transaction Advisory Services Director

    Transaction Advisory Services Director

    AprioSan Francisco, CA, US
    Full-time
    Transaction Advisory Services Director.Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Philippines and more than 2,100 team members that speak 60+ languages a...Show moreLast updated: 30+ days ago