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Clinical Care Coordinator

Clinical Care Coordinator

A-Line Staffing SolutionsLewisville, TX, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

A-Line Staffing is now hiring a Clinical Care Coordinator. The Coordinator will be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this position, please apply directly to this job posting, call or text Jenise Nottage at 586-473-6098 or email resume and job title to jnottage@alinestaffing.com.

Compensation :

  • The pay for this position is $20.00 per hour - bi-weekly
  • Benefits are available to full-time employees after 90 days of employment
  • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Highlights :

  • This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
  • The required availability for this position is any 8-hour shift between 7 : 00 AM – 7 : 00 PM CST, Monday through Friday. Training schedule is 8 : 00 AM – 5 : 00 PM CST for the first 4–6 weeks.
  • 100% Remote – Work From Home
  • Assessment test is required

    • Responsibilities :

  • Create and complete accurate referrals and applications into a centralized CRM system
  • Resolve patient questions and concerns regarding their support journey
  • Enter detailed, clear, and accurate documentation while speaking with patients via phone
  • Place outbound calls to follow up with patients and confirm statuses
  • Provide a high-quality, empathetic, and supportive experience to all patients
  • Interact with referral sources, including healthcare providers
  • Manage patient accounts from first contact through approval or denial

    • Requirements :

  • Ability to multitask using specific software programs while on the phone
  • Type at least 40 WPM and accurately transcribe notes during calls
  • Strong communication, organization, and documentation skills
  • Proficient with Microsoft Office products and video conferencing tools (Microsoft Teams, Zoom)
  • Comfortable working independently in a high-volume environment
  • Strong work ethic, time management, and goal-oriented mindset
  • Must adhere to strict attendance policies

    • Education :

  • Required : High School Diploma
  • 2–4 years of customer-facing experience preferred (call center or healthcare environment highly desirable)
  • Knowledge of insurance billing and general pharmacy operations is a plus

    • If you are interested in this position, please apply directly to this job posting, call or text Jenise Nottage at 586-473-6098 or email resume and job title to jnottage@alinestaffing.com.

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    Clinical Coordinator • Lewisville, TX, US