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Shift Supervisor in Training

Shift Supervisor in Training

Main EventFort Worth, TX, US
19 hours ago
Job type
  • Full-time
Job description

Job Description

The Shift Supervisor is tasked with being responsive and empathetic to guest needs, driving innovation on the floor, and encouraging a collaborative environment for all team members. Our Shift Supervisor is expected to be knowledgeable about the inner workings of Main Event and to pitch in across departments wherever needed.

Responsibilities

  • Maintaining the center's appearance through established facility cleanliness standards.
  • Holding yourself and others accountable for creating a culture of high performance.
  • Ability to expand job responsibilities and collaborate with others to generate ideas and improve processes.
  • Attending weekly manager meetings, as needed.
  • Communicating clearly and effectively in various mediums using verbal and written skills.
  • Being responsive and empathetic to guest needs; maintaining guest focus while driving improvement and innovation.
  • Recognizing our company's core competencies and making decisions to protect us.
  • Professionally representing the company when conducting business.

Qualifications

  • 21+ years of age
  • A desire for a management career with Main Event / Dave & Buster's
  • Solution-oriented with the ability to problem solve in an ever-changing environment
  • An attention to detail, ability to multi-task, and ability to work under pressure amid distractions and interruptions in a fast-paced environment
  • Excellent hospitality and employee relations skills
  • Requirements

  • 6+ months with Main Event / Dave & Buster's or 2+ years in a supervisory role
  • Friendly, professional demeanor
  • Ability to create an amazing guest experience
  • Valid Alcohol Seller / Server and Food Handler Certifications
  • Perks

  • Competitive salary
  • Quarterly bonus program
  • Health, Dental, Vision, Long & Short-term Disability
  • Employee Assistance Program
  • Buster's Legacy Fund (Supports team members during difficult times)
  • 401K matching plan
  • FREE food
  • FREE gameplay
  • Large leadership team = multiple managers per shift
  • FUN work environment
  • Employment type

  • Full-time
  • Seniority level

  • Internship
  • Dave & Buster's Inc. / Main Event Entertainment is an Equal Opportunity Employer. We participate in E-Verify where required by law.

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