Job Description
The Shift Supervisor is tasked with being responsive and empathetic to guest needs, driving innovation on the floor, and encouraging a collaborative environment for all team members. Our Shift Supervisor is expected to be knowledgeable about the inner workings of Main Event and to pitch in across departments wherever needed.
Responsibilities
- Maintaining the center's appearance through established facility cleanliness standards.
- Holding yourself and others accountable for creating a culture of high performance.
- Ability to expand job responsibilities and collaborate with others to generate ideas and improve processes.
- Attending weekly manager meetings, as needed.
- Communicating clearly and effectively in various mediums using verbal and written skills.
- Being responsive and empathetic to guest needs; maintaining guest focus while driving improvement and innovation.
- Recognizing our company's core competencies and making decisions to protect us.
- Professionally representing the company when conducting business.
Qualifications
21+ years of ageA desire for a management career with Main Event / Dave & Buster'sSolution-oriented with the ability to problem solve in an ever-changing environmentAn attention to detail, ability to multi-task, and ability to work under pressure amid distractions and interruptions in a fast-paced environmentExcellent hospitality and employee relations skillsRequirements
6+ months with Main Event / Dave & Buster's or 2+ years in a supervisory roleFriendly, professional demeanorAbility to create an amazing guest experienceValid Alcohol Seller / Server and Food Handler CertificationsPerks
Competitive salaryQuarterly bonus programHealth, Dental, Vision, Long & Short-term DisabilityEmployee Assistance ProgramBuster's Legacy Fund (Supports team members during difficult times)401K matching planFREE foodFREE gameplayLarge leadership team = multiple managers per shiftFUN work environmentEmployment type
Full-timeSeniority level
InternshipDave & Buster's Inc. / Main Event Entertainment is an Equal Opportunity Employer. We participate in E-Verify where required by law.
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