Job Description
Job Description
Benefits :
- Competitive salary
- Opportunity for advancement
- Training & development
Benefits / Perks
Competitive CompensationGreat Work EnvironmentCareer Growth OpportunitiesCompetitive wagesThorough training on proper cleaning and disinfectingFun and Energetic EnvironmentJob Summary
We are seeking a part-time Tailor to join our team! As a Tailor, you will be meeting with clients and assessing their garments, offering creative solutions, and then performing the necessary cutting, pinning, and sewing to create their desired product. You will also maintain a proper inventory of supplies, ensure all equipment is maintained and cleaned, and answer questions through phone or in person. The ideal candidate has experience sewing, is familiar with the basics of tailoring, and has strong customer service skills. You will be attending to our facilities with integrity and attention to detail. Other responsibilities will include prepping, cleaning, pressing, and folding laundry as needed.
Responsibilities
Greet customers and determine their needsCut, pin, and sew garments and fabrics to meet the needs of the customersAnswer questions on tailoring and services providedClean and maintain all equipment usedOrder supplies, as neededEnsure the cleanliness of the facility at all timesRespond to guest requests with professionalism and patienceMaintain adequate inventory of laundry supplies and consumables and restock when necessaryInspect garments for stains, damage, and fabric type before cleaningTreat stains with appropriate chemicals and pre-spotting techniquesSort and tag clothing according to customer information and cleaning needsEnsure proper garment finishing, including steaming, pressing, and foldingMaintain accurate records of garments received, processed, and returnedFollow all safety and handling procedures for chemicals and equipmentPerform minor repairs such as button replacement or seam fixing as neededProvide friendly and professional customer service when handling drop-offs and pick-upsMaintain cleanliness and organization of the dry-cleaning areaGreet customers warmly and assist them with drop-off and pick-up of garments.Answer customer inquiries about services, pricing, and turnaround times.Handle customer complaints or concerns professionally and escalate issues when necessary.Process payments and maintain accurate records of transactions.Keep track of incoming and outgoing orders using a POS system or logbook.Ensure garments are tagged and labeled correctly to avoid mix-ups.Maintain a clean and organized front desk area.Upsell additional services (e.g., stain removal, alterations, etc.) when appropriate.Follow up with customers for feedback or to notify them of completed orders.Assist with basic administrative tasks as needed.Qualifications
Proven experience with tailoring / sewingExperience with customer service desiredExcellent attention to detailAble to work with minimal supervision and maintain a high level of performanceFriendly, customer-oriented personalityStrong organizational skills and an eye for detailAble to work quickly without compromising qualityAble to be on your feet all day with light lifting