Account Processor

#JD-E2EProf2

#rta-zr

Job Title : Account Processor

Location : Owensboro, KY (100% Onsite - Free Parking Available)

Duration : 6 Months (Possible Extension)

Schedule : Monday - Friday, 8 : 00 AM - 5 : 00 PM CST

Pay Range : $23-24.01 / hour DOE

Job Summary

The Account Processor will perform a variety of document processing and record-keeping tasks related to customer accounts, requiring strong attention to detail and the ability to work in a fast-paced environment. This role supports functions involving assumptions and subordinations, ensuring timely and accurate processing of all associated documentation.

Key Responsibilities

• Process incoming checks and packages for assumptions and subordinations.
• Prepare and mail outgoing packages for assumptions and subordinations.
• Answer customer inquiries via phone and email in a professional, timely manner.
• Ensure all checks and packages are processed and scanned the same day, maintaining compliance with service-level agreements (SLAs).
• Assist in managing a shared phone queue to address customer questions.
• Collaborate with peers and management through internal, face-to-face communication.
• Perform data entry, document updates, transaction recording, and report preparation as needed.

Required Skills & Qualifications

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.