Senior Manager, Consulting

Senior Manager, Consulting

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values : Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.

Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.

Bullhorn is seeking a highly accountable and results-oriented Senior Manager, Consulting to join our Professional Services leadership team. Reporting to the VP of Professional Services, this role is a critical dual-function position responsible for both the success of our SI Partner Program as well as cultivating a high-performance consulting culture and the leadership and development of our Strategic Consulting Team.

You will be instrumental in defining and reinforcing the value proposition of a true consultant : a subject matter expert who guides clients toward best practices. You will shift the dynamic to one where our consulting team drives efficient, repeatable processes, understands client objectives and delivers successful outcomes, and maximizes customer ROI, thereby reducing project overburn, scope creep, and customer escalations.

Responsibilities and Tasks

• Elevate the Consulting Practice : Define, set, and enforce the standard for what a Bullhorn consultant is : a subject matter expert who provides professional, opinionated, and expert advice. Coach the team to lead clients to efficient processes and Bullhorn best practices that result in improved experience and ROI.
• Performance Management and Knowledge Strategy : Manage a team of individual contributor consultants. Hold the team accountable to key department metrics, including utilization, Customer Satisfaction (CSAT), and delivery efficiency. You will develop and execute a Strategic Knowledge Plan to resolve the imbalance of specialized knowledge, expanding cross-product expertise.
• Performance & Growth Coaching : Move beyond simple management to performance coaching, utilizing regular 1 : 1s as strategic development opportunities. Instill a feedback culture focused on growth, accountability, and the elevation of consulting acumen.
• Onboarding and Training : Own the training strategy and oversight of onboarding for new consultants, ensuring they rapidly achieve deep product and industry subject matter expertise.
• Client Deliverables : Partner with clients to identify key business objectives and ensure the high-quality, strategic output of all client deliverables.

SI Partner Services and Success

Knowledge, Skills and Abilities Required

The annual base salary range for this position is $154,200 - $202,300. In addition, this role is eligible for an annual target bonus & a comprehensive benefits package.

The posted range represents the good-faith estimate of what we expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Actual pay within the range will be based on factors such as, but not limited to, experience, skills, qualifications, geographic location, internal equity, and business or organizational needs and affordability. In accordance with state and local pay transparency laws we disclose salary ranges in all job postings and provide additional information upon request.

What we offer...

We are a people-first culture where everyone's contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.