Front Desk Sales and Customer Service

Overview

We are looking for positive, upbeat, energetic individuals to join our team. Our customers will be your #1 priority! Starting at $15 base plus unlimited bonus / commission. Must have a flexible schedule.

At Elements, we believe in creating an outstanding customer experience from the moment the client calls to book an appointment until they leave our studio! You are the face of our company so you must embrace the essential healing aspects of our offering and the culture in our studio!

Responsibilities

Job Description : You would be directly responsible for membership sales and building relationships with our clientele, over the phone and in our lobby. A great salesperson knows that people buy from people that they like so you must be comfortable standing and greeting each client and carrying on a conversation while sitting with them in our lobby.

• Matching clients with the perfect therapist to meet their needs
• Selling Memberships to the Wellness Program (Maintaining certain sales quotas)
• Selling Packages
• Selling Gift Cards
• Upgrading - longer sessions, aromatherapy or hot stone
• Answering phones professionally and converting phone calls into appointments.
• Accurate scheduling and completing the retail sales process.
• Addressing emergency scheduling issues quickly and professionally.
• Addressing client requests and disputes professionally and efficiently
• Facilities management, including but not limited to, hourly studio checks to ensure massage rooms and restrooms are clean and properly stocked.
• Maintain leadership in the studio while management is not there

Qualifications

Must Haves :

Benefits

Benefits : - Great Team Environment - Opportunity for Advancement - Unlimited Earning Potential - Team and Individual Bonuses - Earned Sick Pay - Dental, Vision, Hospitalization Supplement Insurance (employer contribution) - Complimentary Monthly and Birthday / Anniversary Massage - 401K - FUN, FUN, FUN!!