IT Asset Management Coordinator

Job Description

Job Description

This role will be responsible for the execution of diagnostics in alignment and with manufacturer expectation of quality and efficiency. You will also be responsible for the facilitation of client’s assets life cycles, including cycle counts accuracy and updates to the devices library. You will support the beginning clerical stages of the IT Logistics and repairs processes in partnership with Repair and IT Logistics Technicians.

Essential Duties

• Perform admin duties to facilitate device life cycle process, such as checking in computers, iPhones and tablets, opening service tickets, verifying warranty information, and providing detailed instructions to customers about the repair process.
• Review and diagnose customer devices, analyzing the performance to determine details of equipment problems.
• Responsible for transferring devices and parts between offices, including pickup, delivery, and shipment for manufacturers or clients, as well as preparing shipping manifests and tracking scheduled deliveries.
• Ability to lift, push, and pull up 50+ lbs on a daily basis.

Roles & Responsibilities

Qualifications

Total compensation package may include :

Medical, Dental, Vision options, 401K Employer Matching, Company Paid Life Insurance, HSA, FSA , Employee Assistance Program (EAP), Adoption Assistance, Commuter Benefits, Coursera - Professional Certifications, Vacation Time & Sick Time Accrual, Time off for Community Volunteerism

ComputerCare is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.