Surgical Case Dispatcher - 2nd Shift

Surgical Case Dispatcher

Work Flexibility : Onsite

Schedule - Second Shift, Monday to Friday 4pm - 12am

Overtime based on business needs

Rotational on-call responsibilities : only weekends, every other week

What you will do :

As the Surgical Case Dispatcher, you will be responsible for the planning, routing, delivery, and pickup of all scheduled cases. Optimizing and ensuring that all drivers are effectively utilized. You will be responsible for ensuring the branch is meeting transportation b along with budget cost reduction strategies as they pertain.

• Meet established metrics for operations (i.e., turns, service levels).
• Coordinate Expired replacement pick up's and drop offs as requested by warehouse teams.
• Route efficiency planning communicate with all surgical case coordinators to efficiently manage multiple routes while simultaneously reducing overall mileage, overtime, and costs.
• Communication with sales partners to establish relationships with both teams.
• Ensure all cases are delivered on time, complete, and to the correct facility.
• Coordinate the timely return of all inventory to its correct location
• Develop and execute strategies to maximize driver capacity, considering variables like peak times, fluctuations in demand, and operational priorities. Collaborate seamlessly with both Inbound and Outbound teams, offering essential support and capacity as needed to ensure optimal efficiency.
• Maintain and update customer delivery instructions and location drop offs.
• Prepare vehicle maintenance reports and ensure scheduled maintenance of all vehicles.
• Develop relationships with 3rd party courier companies to ensure accountability related to best pricing strategies, courier budgets, and courier routes.
• Responsible for team's vendor credentialing
• Complete other duties as assigned

What you need : Required :

Preferred :

Travel Percentage : 20% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer M / F / Veteran / Disability.