Clinical Quality Manager RN (Bay Area) $5,000 Sign On Bonus - Mental Health 901

$5,000 Sign On Bonus

Join Our Compassionate Team

The Clinical Quality Manager is responsible for actively managing and promoting the organizational quality and risk management infrastructures. Responsibilities include, but are not limited to, planning and orchestration of onsite quality rounding processes, identifying process improvement needs, supporting implementation of program plans for improvement, conducting root cause analyses, supporting survey preparation, policy development, and incident review.

Shifts Available

Salaried Full Time Status Position at 40 Hours per Week. Monday - Friday, 8 : 00am - 5 : 00pm

Expected starting wage range is $134,060.10 - $165,567.54. Plus $5,000 Sign On Bonus. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

THE IDEAL CANDIDATE

Role

The ideal candidate for the Clinical Quality Manager role is someone that is a strong complement to the Telecare culture and exhibits behaviors that demonstrate alignment with Telecare’s values. The ideal candidate is someone who has a strong understanding of what drives operational excellence beyond financial performance. We define operational excellence in 4 key areas :

• Clinical Quality Excellence. First and foremost, the care we provide for those we serve is paramount. Demonstrating consistency in care by ensuring staff are well trained, prepared for their work, able to deliver excellent care and respond to the needs of our clients, that reduces the number of adverse events within the programs.
• Workforce Engagement. Having a workforce that is highly engaged translates into the quality-of-care Telecare can provide its clients. Being able to maintain low turnover and having staff that stay and grow with the organization are key measures of success.
• Customer Satisfaction. Our customers are important. The VP of Program Operations needs to be able to regularly interact with customers and ensure awareness of Telecare’s commitment to both delivering high quality care and fiscal responsibility.
• Financial Security. Knowing how to successfully operate within a budget and drive fiscal responsibility through the organization is vitally important to the organization’s success.

COMPETENCIES FOR THE IDEAL CANDIDATE

The ideal leader for Telecare is someone that has a high level of self-awareness, seeks, and integrates feedback from others and can reflect on matters that impact those around them. They know how and when to collaborate, are skilled at navigating complex situations and able to develop the talent and build the team around them to be able to do the same.

The ideal candidate will bring strong financial acumen to this role and the ability to hold themselves and others accountable for their work product. Ultimately, the ideal candidate will be passionate and committed to the vision and purpose of Telecare and is able to lead the organization, guided by our values to drive both clinical and financial results.

REPORTING STRUCTURE

The individual serving in this role will have a solid line reporting relationship to the Director of Quality and a dotted line reporting relationship to the Vice President of Operations for their assigned region. They will be responsible for providing subject matter expertise, professional judgment, and functional integrity to the regional team.

It is expected that most of this individual’s work (75-80%) be focused on supporting Operations regional goals connected to the Four Pillars : Clinical Quality Excellence, Employee Engagement, Customer Satisfaction, and Financial Security. While the VP of Operations will be responsible for driving the implementation of regional priorities, the individual in this role will contribute to the development, monitoring, and execution of priorities or initiatives related to clinical quality and risk management. The Clinical Quality Manager will also monitor the integrity of quality and risk reporting and provide objective and independent oversight of quality and risk management of their assigned region.

Essential Qualifications

Required :

Preferred

Essential Functions

Duties and responsibilities may be added, deleted and / or changed at the discretion of management.

Skills

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping occasionally. The position requires manual deviation, repetition and dexterity.

EOE AA M / F / V / Disability

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.