Sales Counselor

Independent Living Sales Counselor

Carroll Lutheran Village is looking for a compassionate and results-oriented Independent Living Sales Counselor to join our mission-driven team. In this rewarding role, you will be the welcoming face and trusted advisor for prospective residents and their families, helping them discover the vibrant lifestyle and peace of mind that come with joining our award-winning Life Plan Community.

You will play a key role in creating meaningful connections and guiding individuals through one of life's most important decisionschoosing a place to call home that offers comfort, security, and opportunities for purposeful living. This position follows a MondayFriday schedule, with occasional evening and weekend availability required to support events and prospective resident needs. This role offers a base salary plus commission for meeting targeted goals.

Why Carroll Lutheran Village? We are more than just a workplacewe are a not-for-profit community that puts people first. We value every resident we serve and every team member who supports them. Here, your work is not just a jobit is a chance to make a lasting impact and be part of something truly special.

Ready to make a difference and grow your career in senior living sales? Apply today and become part of a team that is passionate about enriching lives every day.

What You Will Do as a CLV Sales Counselor :

• Achieve and maintain occupancy and revenue goals through effective sales calls, lead management, tours, and closings.
• Deliver exceptional customer service by creating a welcoming environment, demonstrating strong product knowledge, and addressing prospect's needs.
• Meet or exceed individual sales activity targets, including outreach, appointments, and conversions.
• Develop and maintain strong relationships with current residents, families, and referral sources to generate internal and external leads.
• Represents the community at public events, expos, and networking functions to promote visibility and generate leads.
• Manage and qualify leads in the CRM system; maintain accurate records and follow-up communication.
• Give community tours and conduct presentations for prospective residents and their families.
• Assist in planning and executing marketing events and promotional activities in coordination with the sales team.
• Participate in sales meetings and ongoing training to enhance product knowledge and selling techniques.
• Monitor market trends and conduct competitive benchmarking; provide insights and reports to management.
• Maintain a weekly personal sales plan and submit regular activity reports.
• Ensure compliance with all company policies and applicable laws and regulations.

What You Will Get as a CLV Team Member :

Exciting things are happening at LSMMD! We're a dynamic and growing organization with a bright future!

A strong total compensation package including :

An even stronger culture of caring, and support!

Qualifications

What You Will Need as a CLV Sales Counselor :

Education | Experience

Knowledge, Skills and Abilities

Equal Opportunity Employer Statement

At Lutheran Social Ministries of Maryland (LSMMD), we are committed to fostering a diverse and inclusive workplace where every individual is respected, supported, and valued. We believe our organization's strength comes from the unique perspectives each team member brings.

LSMMD provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by applicable law.

Our hiring practices reflect our core values of respect, compassionate service, trust, integrity, community, and innovation. We are proud to be an Equal Opportunity Employer and actively promote a culture of inclusion and equity in all aspects of our organization.