FBA Reimbursement Specialist

A company is looking for an FBA Reimbursement Specialist (Customer Operations).

Key Responsibilities

Guide new Amazon sellers through the onboarding process and explain the workflow

Manage client claims, analyze discrepancies, and prepare reimbursement cases

Provide customer support, addressing client queries and translating technical findings

Required Qualifications

1-3+ years of experience in a customer-facing role

Bachelor's degree in Business, Communications, or a related field, or equivalent practical experience

Experience with the Amazon Seller Central platform is preferred

Strong organizational skills and ability to manage multiple cases simultaneously

Tech-savvy and quick learner with a proactive attitude