Product Experience Specialist (Active Trader)

Webull is a leading digital brokerage platform built on next generation global infrastructure. At Webull, we believe that everyone should have an equal opportunity to control their own financial future. Our vision has always been to empower individual investors with the tools and resources they need to succeed financially. This commitment remains at the heart of everything we do. From low-fee trading and robust market data to advanced analytical tools, we are committed to providing a seamless, top-tier trading experience.

About The Role & Team

Webull drives innovation and maintains consistency across all client platforms. As Product Experience Specialist for Active Traders, you are responsible for validating trading experiences from staging to release, ensuring they meet the technical, psychological, and behavioral expectations of real-time market participants.

You will operate as a key point of integration across product, development, QA, design, compliance, and customer support. You are a primary POC for test-release-feedback cycles for trader-facing features, and you ensure that fast execution, accurate data representation, and visual clarity are preserved across web, mobile, and desktop interfaces. You support persona development, assess competitor platforms, maintain analytical dashboards, and lead post-release reviews.

In This Role, You Will

• Validate trading features across assets and platforms (equities, options, futures, crypto, prediction markets)
• Enforce cross-platform parity and low-latency performance across desktop, web, and mobile
• Conduct A / B testing, behavioral UX experiments, and quantitative analysis
• Maintain dashboards tracking DAU, retention, and feature utilization
• Enforce Design Standards & Visual QA, ensuring alignment with UI system and accessibility requirements
• Draft, review, and refine front-end copy for trading workflows and disclosures
• Act as UAT POC for staging and pre-release validation of trading features
• Capture trading feedback through CX / support channels and user interviews; integrate into release retrospectives
• Create & Track post-mortems post-deployment, identifying defects, user issues, and optimization points
• Conduct quarterly SWOT analyses of trading platforms and integrated third-party vendors
• Collaborate with internal teams on persona refinement and message consistency
• Coordinate with the product teams and UI / UX members to ensure consistency across shared UI components and mixed-mode user flows
• Maintain internal documentation to support analytics, QA process, and persona findings

The Skills You Bring

What Makes You Stand Out

Why Webull?

Webull is more than a fintech companywe're a global community of innovators, collaborators, and trailblazers. Headquartered in St. Petersburg, FL, Webull operates in 15 regions worldwide, serving over 20 million users. At Webull, your ideas matter, your voice is heard, and your work makes a real impact.

Investing in our people is a top priority for us, which is why we have a comprehensive benefits package that includes :

This role is based in our St Pete Global HQ (200 Carillon Pkwy, FL), where in-person collaboration fuels growth, mentorship, and innovation.

EEOC Statement

Webull is an equal opportunity employer. We're committed to building a diverse and inclusive team where all backgrounds, perspectives, and talents are valued.

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