Jail Control Room Operator

POSITION PROFILE

Under the general supervision of the Jail Commander, maintains surveillance and controls the movement of corrections personnel, visitors, and inmates throughout different parts of the facility, including opening and closing security passages to allow for movement. Operates the switchboard in the control room, and also monitors the goings-on in various parts of the facility through closed-circuit TV, radios and audio monitors. In some instances, answers phone calls and reserves the responsibility to transfer the calls to the right location. Communicates to Central Dispatch or other first responders in an emergency situation. Maintains control, surveillance and accurate documentation and communication of activities during a crisis or facility evacuation incident until relieved from the station.

GOALS

• To ensure work performance, effective time management practices, and attention to detail.
• To ensure safety of jail personnel, inmates, and visitors.
• To articulate and convey information accurately and appropriately to staff, public and emergency personnel in crisis / stressful situations.
• T o utilize technology and other job-related tools.

ESSENTIAL FUNCTIONS

SKILLS / ABILITIES

PHYSICAL REQUIREMENTS

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