Processing Center Lead

If you’re someone who thrives in a fast-paced environment, loves process and precision, and wants to grow with an entrepreneurial firm, keep reading.

Merit Advisors is looking for a detail-oriented professional who takes ownership, finds energy in structure, and enjoys creating efficiencies that drive results.

We’re a growing firm that values initiative and problem-solvers who want to be part of something bigger.

In this role, you’ll play a key part in keeping operations running smoothly, managing the details that matter, and supporting a team that’s focused on doing great work together.

It’s a great fit for someone who’s process-minded, self-motivated, and ready to make an impact.

What Your Day Will Look Like Supervise and mentor a team of 2–5 Operations Center Associates Oversee all incoming and outgoing mail, package handling, and document processing workflows Ensure timely and accurate sorting, scanning, distribution, and archiving of physical and digital correspondence Manage supply inventory and equipment maintenance (e.g., postage meter, scanners) Establish and enforce procedures for quality control and accuracy in document handling Identify and implement process efficiencies and logistics improvements Coordinate with internal departments to understand and support evolving mail / document needs Track metrics and maintain records for audit, compliance, and reporting purposes Ensure team coverage, scheduling, and workload distribution based on business needs What You Bring Proven experience managing operational teams, ideally in a mailroom, logistics, or administrative support function Strong organizational and logistical thinking skills Meticulous attention to detail and accuracy in high-volume environments Proficiency with office technology and systems (e.g., postage meter machines, scanners, Microsoft Office) Ability to manage and prioritize multiple workflows under tight deadlines Strong leadership, communication, and interpersonal skills High school diploma or equivalent required; post-secondary education a plus Good communication and literacy skills Compensation :

• Starting at $65,000, with bonus potential depending on experience.
• What We Provide At Merit, we ask a lot of our employees, which is why we give so much in return.
• In addition to your competitive salary, generous PTO program, medical / dental / vision plan, and matching 401(k), you’ll enjoy company-sponsored events, continuous learning opportunities, and the flexibility to manage your work / life balance.   Powered by JazzHR