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Senior OTM Solutions Analyst

Senior OTM Solutions Analyst

BayForce Technology SolutionsBeachwood, OH, US
1 day ago
Job type
  • Full-time
Job description

We're hiring for a strong OTM Solutions Analyst! 4 days- onsite - Long Term Opportunity!!

  • Configure and enhance OTM (agents, workflows, statuses, and route groups).
  • Strong PL / SQL skills for developing stored procedures, queries, triggers, and performance tuning.
  • Integrate OTM with external systems (web services, XML, middleware, telematics / ELD).
  • Monitor and troubleshoot OTM server-related issues, including application performance, log analysis, and environment stability.
  • Perform root cause analysis for performance bottlenecks in agents, workflows, and integrations.
  • Diagnose and resolve thread management, agent delays, and deadlocks within OTM.
  • Conduct database tuning and table optimization to improve OTM performance.
  • Collaborate with system administrators and DBAs on server load balancing, patching, and upgrades.
  • Solid understanding of transportation, truckload operations, fleet optimization, and compliance.
  • Develop and support reporting and analytics using BI Publisher and Tableau.
  • Conduct fit-gap analysis and design scalable fleet solutions with minimal customization. Requirements
  • Hands-on expertise in OTM Fleet Management modules, including driver management, equipment / power unit tracking, dispatching, and the ability to translate business requirements into scalable OTM fleet solutions.
  • Deep knowledge of the OTM data model, fleet-specific tables, and driver / asset workflows.
  • Proficiency in OTM configuration and automation (agents, workflow logic, event triggers).
  • Strong skills in server performance tuning and OTM environment optimization.
  • Advanced PL / SQL debugging and query optimization for high-volume transactions.
  • Ability to analyze and resolve deadlocks, agent execution delays, and thread contention.
  • Proficiency in capacity planning, ensuring system scalability and resilience.
  • Strong problem-solving mindset for complex OTM application and infrastructure issues. Plus :
  • Familiarity with OTM Cloud migration and roadmap preferred.
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Senior Analyst • Beachwood, OH, US