Customer Service Representative – Entry Level

The MGN Foundation is a rapidly expanding marketing and events firm made up of passionate professionals who specialize in building strong community connections, increasing brand awareness, and driving growth for our clients. We work with nonprofit organizations and national partners to deliver impactful fundraising events, promotional campaigns, and customer engagement strategies.

We are currently hiring an enthusiastic and motivated Entry Level Customer Service Representative to join our growing team. This is an excellent opportunity for someone who is looking to launch a long-term career in customer service, sales, marketing, or event promotions. No previous experience is required — full training is provided!

Responsibilities :

Provide outstanding customer service during live events, fundraising campaigns, and promotional activities

Engage directly with customers, donors, and community members to answer questions, resolve concerns, and promote client initiatives

Represent clients and nonprofit partners with professionalism, positivity, and integrity

Assist with campaign setup, event operations, and daily customer interactions

Work closely with team members and management to meet performance goals and community outreach targets

Learn and apply new skills in communication, leadership, and customer relations through ongoing training

What We Offer :

Paid training and continuous professional development

Rapid advancement opportunities based on performance, not seniority

Hands-on experience in customer service, sales, and marketing

A supportive, team-oriented work environment

Opportunities to represent well-known nonprofits and national partners

Competitive compensation with bonus opportunities

Travel opportunities for top performers to attend leadership conferences and events

Qualifications :

Must be at least 18 years old and authorized to work in the U.S.

Previous experience in customer service, retail, sales, or hospitality is a plus, but not required

Strong communication, interpersonal, and problem-solving skills

Outgoing, positive, and professional demeanor

Reliable transportation for local travel to events and campaigns

Eagerness to learn, grow, and take on new challenges

Why Join The MGN Foundation?

We believe in promoting from within and investing in our people. Our goal is to help entry-level candidates grow into leadership roles while making a positive impact in the community. If you’re passionate about helping others, eager to learn, and looking to build a career in customer service, sales, or event marketing, this is the perfect place to start.