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Help Desk Technician
Help Desk TechnicianLanceSoft, Inc. • Malvern, Pennsylvania, United States
Help Desk Technician

Help Desk Technician

LanceSoft, Inc. • Malvern, Pennsylvania, United States
13 hours ago
Job type
  • Full-time
Job description

Pay Rate

$18-$20 / hr

  • 2–5 years of experience in IT Helpdesk or Technical Support roles.
  • Hands-on experience with Windows 10 / 11, Active Directory, Office 365, and remote support tools .
  • Knowledge of VPN connectivity, Wi-Fi troubleshooting, and endpoint security .
  • Familiarity with ticketing systems such as ServiceNow, Jira, or Zendesk .
  • Excellent verbal and written communication skills.
  • Strong problem-solving and time-management abilities.
  • Ability to work on-call and independently with minimal supervision.
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Help Desk Technician • Malvern, Pennsylvania, United States

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