Late Shift Bank Teller

Description Starting Salary : $19 / hour and up

As a Citizens Teller - YOU make a real difference for our customers

and the branch team.   What you'll do You’ll greet our

customers in our lobbies. You’re comfortable enough with technology

to demonstrate how to use our mobile app, or our ATMs, to complete

simple transactions. You’ll create amazing experiences for our

customers, looking for opportunities to help them achieve their

financial goals by providing personalized advice and solutions that

meet their needs, and connect them to our Bankers for the next

step. Your knowledge of Citizens products and benefits will educate

customers, and allow you to effectively respond to questions and / or

concerns. All financial policies and procedures will be followed,

including proper cash handling, state and local laws and

regulations. What you'll get Meaningful work & relationships –

Help customers with important financial decisions that impact their

lives like building a business, buying a house, paying for school

or helping them realize their long-term financial goals. Colleagues

and leadership listen to your ideas and feedback. Commitment to

community – Give back with 4 hours of paid time off annually for

volunteering, separate from regular PTO, and have your donations to

eligible 501(c)(3) organizations matched, up to $1,000 annually.

Career opportunities, reward, and upskilling – See your hard work

rewarded with promotions and opportunities to grow your career

through training, coaching, career planning and development

resources that enable you to branch off in any direction your

talents and interests take you. Exceptional benefits – Receive

comprehensive health care coverage, including medical, dental and

vision plans, a 401K with corporate match, tuition assistance,

mental health and wellbeing programs, discounts on student loan

refinancing, and more. Required Qualifications High School degree

or GED  Minimum of 6 months experience processing transactions

(cash and / or digital payments)  Minimum of 1 year demonstrated

customer experience, recommending and referring products and

services to customers Strong listening and communication skills

Ability to effectively ask questions and identify needs to enhance

and develop a long-term customer relationship Ability to problem

solve and provide solutions to customer issues Customer-centric to

deliver exceptional service Comfortable with using digital

technology to support the delivery of business goals Ability to

work branch hours, which can include weekends and evenings

Qualified candidates must complete a video interview assessment

after applying as the next step, to be completed within 7 days of

receiving the link. How to prepare : Set aside 30-45 minutes for the

self-guided assessment that includes games and questions. Find a

quiet place to record and be camera-ready. You’ll need a

smartphone, tablet, or desktop computer with your camera and

microphone enabled. You’ll answer questions to share your skills

and experience, and bring your personality to the interview. This

step accelerates the interview process, moving qualified candidates

to hiring manager interview fast. Preferred Skills / Experience ~1

year of experience processing transactions (cash and / or digital

payments)  ~ Motivates others, like teammates, business

partners, and specialists, through collaboration ~

Process-oriented, energetic, detail-oriented and ability to

multitask effectively Hours & Work Schedule Hours per Week : 40

Work Schedule : Varies with branch needs and may include weekends

and evenings Some job boards have started using jobseeker-reported

data to estimate salary ranges for roles. If you apply and qualify

for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity Citizens, its parent, subsidiaries,

and related companies (Citizens) provide equal employment and

advancement opportunities to all colleagues and applicants for

employment without regard to age, ancestry, color, citizenship,

physical or mental disability, perceived disability or history or

record of a disability, ethnicity, gender, gender identity or

expression, genetic information, genetic characteristic, marital or

domestic partner status, victim of domestic violence, family

status / parenthood, medical condition, military or veteran status,

national origin, pregnancy / childbirth / lactation, colleague’s or a

dependent’s reproductive health decision making, race, religion,

sex, sexual orientation, or any other category protected by

federal, state and / or local laws. At Citizens, we are committed to

fostering an inclusive culture that enables all colleagues to bring

their best selves to work every day and everyone is expected to be

treated with respect and professionalism. Employment decisions are

based solely on merit, qualifications, performance and capability.

Why Work for Us At Citizens, you'll find a customer-centric culture

built around helping our customers and giving back to our local

communities. When you join our team, you are part of a supportive

and collaborative workforce, with access to training and tools to

accelerate your potential and maximize your career growth

Background Check Any offer of employment is conditioned upon the

candidate successfully passing a background check, which may

include initial credit, motor vehicle record, public record, prior

employment verification, and criminal background checks. Results of

the background check are individually reviewed based upon legal

requirements imposed by our regulators and with consideration of

the nature and gravity of the background history and the job

offered. Any offer of employment will include further

information.