Customer Service Director - Integrator Relations - Warehouse Automation

Exotec is at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety.

Through the unification of state-of-the-art software and high-performance hardware, our robotic solutions are now deployed across the globe, and our exponential growth has led us to become the first industrial unicorn in France.

Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with more than 1,000 ExoPeople (and counting!) around the world to help turn your ideas into a reality.

The robotics revolution is just the beginning at Exotec. Will you be part of it?

About The Role

At Exotec, we work hand-in-hand with integrators who sell, deploy, and maintain our cutting-edge solutions for end customers. As  Customer Service Director – Integrator Relations , you will be a key driver of integrator success, ensuring our solutions deliver exceptional performance and customer satisfaction. This role is ideal for a strategic leader who thrives in a collaborative, fast-paced environment and is passionate about building strong partnerships.

What You Will Do

Integrator Relationship Management

• Develop and nurture strong, long-lasting relationships with integrators in your region.
• Support integrators in achieving operational excellence and customer satisfaction.

Product Performance Oversight

Integrator Development & Support

Performance & Quality Management

Contractual & Compliance Oversight

Requirements

At Exotec, we believe diverse perspectives drive innovation. We welcome candidates from all backgrounds and experiences who are excited to shape the future of logistics and robotics. If you’re a relationship-focused leader who thrives on collaboration and continuous improvement, we’d love to hear from you, even if you don't tick all the above boxes.

Benefits

Exotec is an equal opportunity employer and all applicants will be considered without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, medical condition, military or veteran status, genetic information, marital status, ethnicity, or any other protected classification, in accordance with applicable federal, state, and local laws. We provide an inclusive work environment that respects all differences.