Senior Technical Product Specialist

Our Story :

Dover Food Retail (DFR) is a leading manufacturer of Display Cases Specialty Products Refrigeration Systems Power Systems and Comprehensive Services; and l eading our industry by Innovating Whats Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony .

DFR is part of the Climate & Sustainable Technologies segment of the Dover Corporation (NYSE : DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title : Senior Technical Product Specialist

Location : Conyers GA

What we are looking for :

We are looking for a Senior Technical Product Specialist to be responsible for supporting the Sales team in the promotion and sale of the DFR Refrigeration and Electrical Power Systems products. The Technical Product Specialist will serve as a go-to resource for information and questions regarding application and design options for Systems products and by satisfying customer needs and demonstrating expertise in the industrial refrigeration market. The candidate must have excellent communication customer and interpersonal skills. The individual should have experience in dealing with individuals at multiple levels of the organization. Key to success in the position and the company is to live the culture and core values of the Company.

What youll be responsible for in this role :

• Provide a Go-To resource for all DFR products with a focus on standard Systems products design options and their application to support both an internal and external knowledge resource.
• Be a team player with good communication skills including managing several ongoing tasks at the same time with the ability to develop and manage an action plan to drive it to its projected result.
• Sales Category Support & Training : Defining the necessary information to ensure complete support of all sales efforts in relation to a category working with Learning Center to insure best in class training. Working with Design Center to determine ability to customize a unit for a specific project and potential new trends in the market. Provide Category support to the sales teams (inside / outside) to ensure they have all the information to adequately provide the customer with the appropriate product.
• Support Strategic Planning & Target account support for the introduction of new products and their application for with product position for increasing market share and margins.
• Market Trends / Data Mining : Reviewing data for useful information to reveal trends patterns and relationships to support proper product position in the market.
• Product Marketing : clarifying potential markets for a product and providing detailed information to provide support to the customers and / or sales team and dealer network.

What are the basic qualifications

To be a great fit for this role :

How We Define Our Values and Why You Should Join Our Team :

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. Its our values that define Dover to all of our key audiences : our shareholders customers prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions as they form the basis by which we do our jobs make decisions and measure our performance. Its our unwavering commitment to maintaining our values that defines who we are as a Company.

Whats in it for you

#SWE

#LI-JW2

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities duties and skills required of personnel so classified. Furthermore they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other factors prohibited by law.

Required Experience :

Senior IC

Key Skills

Sales Experience,Marketing,Customer Service,Communication skills,Military Experience,Retail Sales,Product Demos,Customer Support,Product Management,Product Development,Unity,Microscopy

Employment Type : Full Time

Experience : years

Vacancy : 1