Hotel Vice President, Human Resources, Talent & Culture hotels in PR and USA based in Puerto Rico
(Multi-Property / Luxury Hotel Brand experience mandatory)
The Vice President, Human Resources, Talent & Culture is a strategic and operational executive role responsible for leading all aspects of the group’s luxury properties. This is a fast-growing hotel group with a portfolio of luxury properties across the United States and the Caribbean. Known for delivering exceptional guest service, unique luxury experiences, and culturally immersive hospitality, the group is embarking on an ambitious expansion plan with several new properties in the pipeline. The organization is deeply committed to fostering a people-first culture, rooted in excellence, diversity, and innovation.
Based in Puerto Rico or in Miami , the VP will oversee HR operations, talent acquisition, organizational culture, learning & development, DEI, and employee engagement initiatives across the portfolio in the USA and the Caribbean . The role plays a critical part in driving the company’s growth and expansion through a strong, aligned, and high-performing talent strategy.
This position reports directly to the CEO and is a key member of the executive leadership team.
Key Responsibilities
Strategic Leadership & Culture
- Develop and execute the group-wide HR, Talent & Culture strategy aligned with organizational goals and expansion plans.
- Act as a cultural ambassador, promoting and nurturing a service-centric, inclusive, and high-performance workplace.
- Lead the integration of HR and cultural initiatives across existing and newly opening properties, ensuring consistency and alignment with brand values.
Talent Management & Acquisition
Oversee the end-to-end talent lifecycle including workforce planning, recruitment, onboarding, retention, and succession planning.Build a strong employer brand to attract top talent in luxury hospitality markets across the U.S. and Caribbean regions.Drive leadership development programs to build internal bench strength and future-ready leaders.Organizational Development & Learning
Design and implement best-in-class learning and development initiatives tailored for a luxury hospitality environment.Lead performance management processes that support professional growth and organizational effectiveness.Implement change management strategies to support growth, operational transformation, and cultural alignment.HR Operations & Compliance
Ensure HR policies, procedures, and practices are compliant with regional labor laws across multiple jurisdictions (e.g., USA, Puerto Rico, Caribbean countries).Drive HR operational excellence and leverage technology to enhance efficiency and employee experience.Manage compensation and benefits strategies that are competitive and aligned with local and global market standards.Employee Engagement & Wellbeing
Champion diversity, equity, inclusion, and belonging across all properties and support initiatives that create an equitable workplace.Lead employee engagement efforts with measurable impact on morale, service delivery, and retention.Oversee wellness, recognition, and feedback programs to ensure a thriving work environment.Qualifications & Experience
Minimum 10+ years of progressive HR leadership experience, with at least 5 years in an executive or multi-property role within the luxury hospitality sector .Demonstrated success in scaling HR functions in a multi-unit , multi-national environment.Proven experience leading hotel openings , cultural integration, and workforce expansion across geographies.Deep knowledge of labor laws and HR practices in the USA , Puerto Rico , and ideally, Caribbean nations .Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree or relevant certifications (e.g., SHRM-SCP, SPHR) preferred.Bilingual (English and Spanish) highly preferred.Personal Characteristics
Visionary and people-first leader with high emotional intelligence.Strategic thinker with hands-on execution ability.Culturally sensitive and globally minded.Collaborative, inspirational, and adaptable in a dynamic environment.Committed to fostering inclusivity, innovation, and excellence in hospitality.This post offers :
Opportunity to lead and shape the talent strategy of a prestigious, growing hotel group.Dynamic, multicultural working environment across top luxury destinations.Competitive executive compensation package with relocation support if applicable.Travel across iconic U.S. and Caribbean destinations.To Apply :
Please send your CV and a brief cover letter highlighting your relevant experience to Mr. Steve Renard, President at steve@renardinternational.com
Best regards,
Stephen J. Renard
Stephen J. Renard
President
Renard International Hospitality Search Consultants
Recipient of the 31st Annual Pinnacle Awards : "Hotelier Magazine, 2019 Supplier of the Year"
"We use our reputation to help build yours. Celebrating over five decades of Excellence - since 1970"
121 Richmond Street West, Suite 601
Toronto, ON. Canada, M5H 2K1
Tel : (1) 416 364 8325 ext. 228 Fax : (1) 416 364 4924
Email : steve@renardinternational.com
Websites :