Area Manager, Extended Stay Franchise Performance

Area Manager, Extended Stay Performance

The Area Manager, Extended Stay Performance is a field-based consultant responsible for advising franchised extended stay hotel owners and property leaders on operational strategies to improve performance, efficiency, and guest satisfaction. Operating primarily via phone and video, this role leverages Choice Hotels' extended stay resources to drive results. The Area Manager builds trusted relationships, monitors performance metrics, and supports brand program adoption across a designated portfolio. Success requires strong consultative skills, time management, and the ability to influence without direct authority.

Responsibilities

• Provide extended stayspecific operational consultation to franchised hotel owners and operators.
• Guide franchisees on profitability, guest retention, and ancillary revenue strategies.
• Foster strong relationships to drive owner engagement and best practice adoption.
• Analyze performance metrics (EssOcc, ALOS, LTR, QAR, RPI, STR, Compliance Zone) to identify improvement opportunities.
• Advise on revenue levers including Construct Connect, local sales planning, and pricing promotions.
• Recommend corrective actions for guest satisfaction issues (cleanliness, safety, service).
• Support implementation of extended stay tools and resources.
• Document consultation outcomes and maintain records in Salesforce.
• Assist with onboarding and relicensing of new franchise owners.
• Ensure training and certification compliance via Choice University.
• Collaborate with Revenue Management and Franchise Development teams.
• Share market intelligence and best practices across departments.
• Participate in franchise associations and brand initiatives.
• Model Choice's cultural values and support interdepartmental initiatives.

Qualifications

Employment Experience

Technical Skills

Additional Skills & Competencies

Education Requirements

Salary Range :

The salary range for this position is $74,000 - $87,000 annually.

The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Work Location :

This is a remote-based role. The selected candidate will work from their home office. Occasional travel to Choice Hotels' corporate offices in North Bethesda, MD or Scottsdale, AZ may also be required.

Note :

We do not provide relocation assistance or sponsorship assistance for this role.

About Choice :

Choice Hotels International, Inc. (NYSE : CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We're the hotel company for those who choose to bet on themselves the striver, the dreamer, the entrepreneur because that's who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward giving our work at Choice a purpose larger than our business.

Choice's Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choice's Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver