Program Manager, Assisted Living

Job Description : JOB DESCRIPTION

April 7, 2025

Position Title : Program Manager, Assisted Living

Location : NewBridge on the Charles

Title of Supervisor : Executive Director, Assisted Living

Position Summary :

The Program Manager is responsible for direct management and operational support of the Assisted Living (AL) Programming Team at NewBridge on the Charles, including program coordinators, expressive therapists, and interns. The position requires planning, coordinating, and implementing sessions, programs and events to enhance the Assisted Living community and meet the intellectual, social, spiritual and physical needs of its residents. In addition, this individual is responsible for direct management and operational support of expressive therapists and interns at Hebrew SeniorLife housing communities, and will supervise mental health counseling graduate students at HRC NewBridge, HRC Roslindale, and NewBridge Assisted Living.

The Program Manager is expected to have self-assurance and the confidence to purposely drive toward results while problem-solving and engaging the commitment of others. A leadership style that is goal oriented, and yet motivates, trains, and engages others in an enthusiastic way is important. The emphasis on building rapport and trust with individuals and groups requires an outgoing, poised, and persuasive communication style. The ability to learn quickly and thoroughly, while continually recognizing and adapting to changing conditions, is critical. The job environment is flexible, constantly changing and provides opportunity for professional growth.

Core Competencies :

• Commit to the organization’s core values of respect, dignity and empowerment.
• Be available to build trusting relationships with the residents, team members and colleagues.
• Listen attentively; speak respectfully. Promote an “emotional” connection.  Commit to providing the highest quality of preparation and presentation.
• Demonstrate a strong commitment to the mission of Hebrew SeniorLife and other partner institutions; project a warm, friendly customer service-oriented approach and “can-do” attitude, and strive to make every encounter with a resident into a positive and meaningful experience and opportunity.
• Accept responsibility for all tasks assigned.

Position Responsibilities :

Program Development :

clinical care, and dining services.

Program Operations :

Support Residents’ Quality of Life :

Qualifications :

Working Conditions and Physical Demands :

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Employee Signature                                        Date

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Remote Type

Hybrid

Hebrew SeniorLife is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.