Field Service Technician ILeidos • Bethesda, MD, US
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Field Service Technician I
Leidos • Bethesda, MD, US
17 hours ago
Job type
- Full-time
Job descriptionAviation Solutions Ports & Borders Global Services Performing customer support activities involving the installation, modification, and repair of complex equipment and systems Conducting on-site installation and testing of equipment to ensure proper working order Isolating equipment start-up malfunctions and taking corrective action Performing ad-hoc and predetermined work assignments with instructions Following all established guidelines, procedures and policies Working on assignments which are semi-routine in nature where the ability to recognize deviation from accepted practice is required Managing resources, maintaining schedules, and coordinating all repair activities in priority sequence to ensure adherence to contractual service level agreements (SLAs) Working in a customer environment with systems operated in a 24 / 7 environment requiring immediate response times and driving long distances to sites Accepting and updating work orders in CRM systems such as Salesforce, Maximo, and GURU for customers Related trade experience (electrical, electronic, mechanical) or military training; equivalence achieved through comparative work and life experience of 2 years in electrical or mechanical field service; computer literacy; competency in MS Office and aptitude for learning specialized software Minimum of 2 years' experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment Excellent communication skills with strong customer focus and teamwork; willingness to travel at short notice Must be able to pass an in-depth background check (TSA eQIP) Excellent organizational, communication, and interpersonal skills with ability to multitask Excellent customer service skills and ability to handle stressful situations Self-motivated, reliable, and accountable Must be able to lift / carry 50 lbs. Must be able to push / pull 200 lbs. Must be able to move / manipulate equipment weighing up to 1000 lbs. with assistance Job requires frequent bending, stooping, twisting, turning, and working in unusual positions Must be able to work safely in extreme environments around dangerous industrial equipment
Overview
Description
- The Security Enterprise Solutions (SES) Operation provides security solutions for aviation, ports, borders, and critical infrastructure. The operation has a global footprint with products deployed across 120 countries. Travel to customer sites domestically and internationally is required.
SES is comprised of three divisions to align with customers' missions and needs :
Responsibilities
Basic Qualifications
Preferred Qualifications
Salary Range : $65,000 to $68,000
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Field Service Technician • Bethesda, MD, US
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