Retail Sales Associate

SALES ASSOCIATE    Reports to :

• Sales Leads, Supervisors and General Manager Last updated : 03 / 08 / 2023 General Summary   The magic of Americannmade ultimately comes alive in our stores, and our store colleagues are the ones making it happen.
• They provide outstanding customer service, create a memorable shopping experience, and drive sales results.
• A sales position at Americannmade (seasonal, part-time, or full-time) is the perfect way to explore the world of retail.
• Some of Americannmade’s top executives started their careers as retail sales associates.
• Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Americannmade.
• Americannmade stores are ideal for building capability in creating partnerships and developing the leaders of tomorrow.  As a sales associate, you will be an integral part of bringing the magic of Americannmade to life.
• Sales associates provide outstanding customer service, meet hourly sales on a personal and departmental basis, and demonstrate superior product knowledge to customers.
• Sales associates create a shopping experience that will make the customer feel welcome and comfortable including the greeting of the public, upkeep of merchandise within the store, update store signage / screens, update Instagram stories, generating sales, cash register operations (POS), deliver cannabis goods, loss prevention and adherence to all company policy / store standards   Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsible for greeting guests at the door Offer guest tours of the sales floor Informs guests of specials and all pertinent information regarding their experience Develops and maintains office forms and procedures, and assists with administrative tasks Answers the central telephone system and directs calls accordingly Accurately and efficiently complete all sales transactions and maintain parallel compliance with POS  Answers questions, in person, electronically and by telephone; responds to inquiries and redirects to the appropriate person, official or department Ensures functionality of store hardware and operates them as required Sorts and distributes incoming mail  Intake, sort, unpackage and restock incoming packages and cannabis goods  Sort, unpackage, restock and merchandise incoming inventory orders  Process invoices and perform monthly inventory counts  Updates productivity board with current monthly specials and promotions With the approval from management, composes necessary review responses  Maintains store supply inventory Executes office and janitorial cleaning as needed  Operates in adherence to the Bureau of Cannabis Control Assist in floor moves Prepare, fulfill and deliver cannabis goods in adherence to the Bureau of Cannabis Control regulations Adhere to all company policies and procedures Minimum Job Qualifications Communication proficiency Ethical Conduct Flexibility Initiative Time Management Basic Cash Handling Skills Must be at least 21 years of age  Employee Conduct   This position has no supervisory responsibilities   Physical Requirements   Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory restock, and store merchandising Position requires prolonged periods of standing / walking around store or department Ability to carry boxes, products, and other necessary store related items Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process and deliver register transactions Ability to regularly perform store maintenance, such as :