Veterinary Practice Manager

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Company Description

Swansboro Animal Hospital Emergency and Trauma Center is a company in Swansboro, NC 28584. We are rewarding, collaborative, engaging and our goal is to provide high quality medicine to treat pets with the best care possible.

Looking for your next opportunity to join an amazing team that is dedicated to saving lives every day?! Love to live by the beach?! Want a fun, drama-free environment? Then this is the job for you!

We practice progressive, high quality medicine with owners dedicated to keeping up with advancing medicine. We have licensed technicians on staff who are vital to our daily operation, as well as numerous awesome assistants and receptionists. The dedicated staff work their butts off and truly care about saving pets. We do not pass up the opportunity to hire dedicated, skilled vet techs or assistants to continue our mission of saving lives.

Our goal in the near future is to expand into a 24-hour emergency facility. We are located on the beautiful coast of NC.

To learn more about us, click here !

Job Description

We're looking for :

A courteous and efficient veterinary practice manager to coordinate and manage all office administration procedures. The veterinary practice manager's responsibilities include ordering, inventory management, coordinating schedules, resolving conflicts among office staff members, training of staff members, and all other aspects which keeps the practice operating efficiently. You should also be able to answer pet owners' questions regarding clinic policies, appointment availabilities, and treatment costs.

To be successful as a veterinary practice manager, you should be patient, detail-oriented, and adept at multitasking. Ultimately, an outstanding veterinary practice manager should be able to communicate effectively with pet owners and veterinary staff members as well as demonstrate exceptional management, organizational, and customer service skills.

Job Duties Include, But Are Not Limited To

• Make informal recommendations to the veterinary regional manager concerning such personnel matters as staffing needs, advancement, re-assignments, hours of work or other status changes affecting the receptionists.
• Direct on-the-job training to develop employee skills, advise employees of performance requirements and their progress in meeting those requirements, discuss corrective measures to improve performance and prepare appraisals.
• Recruit / Hire / Onboard appropriate staff members that fit within the culture and the needs of the hospital. Terminate staff members that do not follow the guidelines, policies, and protocols. This includes handling job descriptions and assisting with setting salaries.
• Market your hospital to prospective customers and the veterinary community by identifying and attending relevant local and regional events.
• Resolve informal employee complaints, provide a general explanation of the nature and basis for hospital personnel policies and procedures; maintain effective employee-management communication.
• Requires skill in obtaining information from owners to complete records, in giving instructions for scheduling appointments and therapeutic activities and in relaying the practitioners' orders concerning animal care and treatment.
• Ensuring that pet owners' complaints are promptly addressed and resolved.
• Preparing employee work schedules and managing the office staff.
• Answering telephone calls in a polite and professional manner.
• Establish inventory control system to assure adequate stocks of supplies are available. Review best prices for all products purchased. Maintain inventory control, including controlled drugs, by monitoring product quantities, qualities, and price points. This includes equipment and dealing with returns.
• Manage and / or implement hospital policies, including DEA / Controlled Substances and OSHA.
• Ensure payroll is completed and submitted accurately and in a timely manner.
• Establish good relationships with vendors to receive the best support that vendor has to offer the hospital.
• Promptly notifying the appropriate veterinary staff of emergency cases.
• Perform other duties as assigned

Qualifications

Qualifications

Additional Information

Pay Range : $75,000 - $95,000 annual salary, offer flexibility dependent on level of experience.

We Offer Our Staff

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

Requirements

For additional details including our full equal opportunity statement, texting / outreach communication authorization, physical requirements of the job and more, please visit :

#SS3

Employment Type : Full Time

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Health Care Provider

Industries

Veterinary Services

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