Patient Access Coordinator Float Pool

Patient Access Representative

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical / Practice Manager or designee.

These duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out-of-pocket expense, collecting and documenting patient payments and / or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

Minimum Education, Experience, Training, and Licensures / Certifications / Registrations Required

• High school diploma or equivalent required; other formal education preferred.
• Clerical experience in the medical office setting preferred.
• Computer skills required