Hotel, Motel, and Resort Desk Clerks

Guest Services Representative

Pelham Hospitality, Inc. dba Pelham House Resort, located in Dennis Port, MA; Pelham on Earle, located in West Harwich, MA; and, Pelham on Main, located in West Dennis, MA all on Cape Cod, Massachusetts and in Barnstable County : Temporary, full-time, 04 / 01 / 2026-11 / 01 / 2026, 40 hours p / week, 5 days p / week, days and shifts may vary. Will train to greet and assist guests to check in and out of hotel, assign rooms, issue room keys, process cash and credit card transactions, and make reservations. Address guest inquiries, requests, and concerns promptly and effectively. Handle guest complaints and issues professionally. Offer recommendations for dining options, recreational activities, and entertainment. Assist guests in arranging transportation, tours, restaurant reservations, spa appointments and other special services. Supply guests with directions and information about nearby points of interest. Must maintain thorough knowledge of the resort portfolio of resorts / restaurants / hours of operation / amenities. No education or prior experience is required. On-the-job training is provided. $19.42 p / hour or $29.13 p / hour for overtime as it may be available. Transportation (including meals and, to the extent necessary, lodging) to the place of employment will be provided, or its cost to workers reimbursed, if the worker completes half the employment period. Return transportation will be provided if the worker completes the employment period or is dismissed early by the employer. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Daily subsistence will be provided at a rate of $16.28 p / day during travel to a maximum of $68 p / day with receipts. The employer will provide workers at no charge all tools, supplies, and equipment required to perform the job. Employers will use a single work week for computing wages starting Monday at 12 : 01 am and ending Sunday at 11 : 59 pm and the employee will be paid on Friday (bi-weekly) by company check. H-2B workers will be provided with reimbursement by company check during the first workweek for visa, visa processing and related costs, except passport costs. All deductions required by law will be deducted bi-weekly. Lodging may be available through the employer. If housing is provided by the employer, employee cost for housing is $200 per week and is paid directly by employee to employer each pay period. Housing is optional. Transportation is provided to worksite from employee housing by employee shuttle. Applicants may apply to : Pelham Hospitality, Inc., dba Pelham House Resort, Pelham on Earle, Pelham on Main by email, at : Dan@pelhamhouseresort.com or MassHire Cape & Islands Career Center at : www.masshire-cicc.com. Referencing Job Order #. Submit resume / application on or before 03 / 11 / 2026.