Job Description
Job Description
Join J&S Advisors, a reputable firm dedicated to delivering exceptional customer service. Located in the vibrant city of Nashville, Tennessee, we are seeking an enthusiastic Benefits Advisor to join our expanding team. This role is perfect for individuals who thrive in an engaging office environment and are passionate about helping others navigate their benefits options. At J&S Advisors, we prioritize creating a welcoming and supportive workplace where every team member feels valued and empowered to grow professionally. You'll have the opportunity to work closely with colleagues and clients, fostering strong relationships while ensuring the highest level of service delivery. If you're eager to make a positive impact and are excited about the opportunity to guide clients through their benefits choices, we encourage you to apply and become a part of our dynamic team!
Benefits
Commission Only
Flexible Schedule
Hands on Training
Responsibilities
- Client Interaction : Engage with clients to understand their benefit needs, providing guidance and solutions tailored to each individual.
- Benefits Coordination : Manage and coordinate benefits for clients, ensuring they receive accurate and relevant information.
- Problem Resolution : Address client inquiries and resolve any issues related to their benefits efficiently and professionally.
- Information Dissemination : Educate clients on available benefits options, helping them make informed decisions.
- Documentation : Maintain accurate and detailed records of all client interactions and transactions.
- Continuous Improvement : Stay updated on the latest developments in benefits programs and customer service techniques.
Requirements
Experience : A minimum of 1-2 years in a customer service or insurance and benefits.Communication Skills : Excellent verbal and written communication skills are a must.Problem-Solving : Strong ability to analyze client needs and provide effective solutions.Customer Focus : Demonstrated aptitude for building and maintaining client relationships.Detail-Oriented : Keen attention to detail and accuracy in handling client information and benefits plans.Adaptability : Ability to manage multiple tasks and challenges with a positive mindset.Team Collaboration : A strong team player with the ability to collaborate with colleagues and other departments.Tech Aptitude : Proficient in using standard office software, including Word, Excel, and CRM systems.