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Certified Peer Support Specialist
Certified Peer Support SpecialistArbor Care Solutions • Winston-Salem, NC, US
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Certified Peer Support Specialist

Certified Peer Support Specialist

Arbor Care Solutions • Winston-Salem, NC, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description
Salary: $16-20/per hour

Job Title: Certified Peer Support Specialist (CPSS)
Agency: Arbor Care Solutions
Reports To: Team Lead
Position Type: Full-Time & Part-Time
Location: Community-Based Only


Position Summary

The Certified Peer Support Specialist (CPSS) at Arbor Care Solutions delivers person-centered, strength-based peer support services to adults living with mental health or substance use challenges. Drawing from their own recovery journey, the CPSS provides hope, mentorship, and non-clinical support to help individuals build independence, increase community integration, and take ownership of their wellness. This role is grounded in mutual respect, shared experience, and a commitment to recovery-oriented principles.


Key Responsibilities:


Peer Engagement & Recovery Support

  • Build positive, supportive relationships based on shared experience and mutual respect.
  • Serve as a role model for recovery, wellness, and community living.
  • Assist individuals in identifying personal recovery goals and creating individualized wellness strategies.
  • Encourage development of self-advocacy, self-esteem, and community participation.
  • Promote personal responsibility and empowerment throughout the recovery journey.


Community-Based Service Delivery

  • Deliver all services in community settings such as client homes, shelters, libraries, parks, or other natural environments.
  • Support individuals in accessing community resources (e.g., housing, healthcare, education, transportation, and employment).
  • Coach clients in building daily living skills, problem-solving, and navigating systems.
  • Provide support during transitions (e.g., discharge from hospitals, housing changes, or program transitions).
  • Assist with appointment follow-through, goal setting, and motivational encouragement.


Collaboration & Documentation

  • Participate in team meetings to provide peer-based input into service planning.
  • Maintain accurate, timely documentation of all services in the Electronic Health Record (EHR).
  • Collaborate with the team lead and service providers to coordinate supports aligned with the persons recovery goals.
  • Maintain confidentiality and adhere to professional boundaries at all times.
  • Participate in required peer support supervision, coaching, and ongoing training.


Qualifications

  • Must hold a current North Carolina Certified Peer Support Specialist (CPSS) certification.
  • High school diploma or GED required.
  • Personal lived experience with mental health and/or substance use recovery is required.
  • Minimum 1 year of sustained recovery preferred.
  • Valid drivers license and reliable transportation required.
  • Ability to work independently and effectively in the community.
  • Strong communication, relationship-building, and time management skills.
  • Must be able to document services using an electronic record system.
  • Completion of all required agency and Medicaid trainings within designated timeframes.


Work Expectations

  • Full-time position, MondayFriday, 8:00 AM to 5:00 PM.
  • Occasional flexibility may be required based on individual client needs.
  • All services must be delivered in the community no office-based service delivery.
  • Travel to client homes, public spaces, or other community settings required.
  • Must consistently document services and maintain compliance with Medicaid policy and agency standards.
  • Expected to model recovery-oriented values and uphold professional conduct in all interactions.
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Certified Peer Support Specialist • Winston-Salem, NC, US

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