Director of First Impressions

Clayton Team Member Experience

Clayton is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

Reports To

Team Member Experience (TMX) Manager

General Expectations

Provide our guests with a world-class first impression of the Wakarusa complex. Manage and coordinate visitors to ensure they feel welcomed and special. Make recommendations and suggest ways to continuously improve the experience for visitors to the Wakarusa complex.

Duties / Responsibilities

• Facilitate and coordinate guests and scheduled appointments.
• Answer the main phone line route calls, take messages, and manage the initial communications.
• Make copies of prints, BOSS Binders, and Travelers for the manufacturing team communicate and coordinate as needed.
• Order and manage office inventory supplies for plant 995 & 996- through Staples.
• Assist with HR recruitment administrative duties verify employment eligibility, document EEOC data, and coordinate drug screen appointments.
• Filing, making copies, printing / collating, and any other pertinent administrative responsibilities as assigned.
• Receiving PO receipts for Accounts Payable-Plant 995 & 996.
• Keeping up to date records of all Change Orders and entering in excel spreadsheet.
• Weekly data input in AS400 / Offline / Online dates.
• Print window signs for finished floors at 995, weekly.
• Distribute all incoming mail-check Post office and mailbox daily.
• Any additional duties or special projects as requested by the TMX Manager.
• FedEx Shipping.

Skills, Knowledge, and Abilities Required

Education and Qualifications :

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

As part of Clayton's commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

Clayton is proud to have earned spots on the following Forbes lists : America's Best Employers, America's Best Employers by State, Best Employers for Diversity, Best Employers for Women.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.

Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.