Crew Member

JOB SUMMARY :

Accountable for meeting the Guest's needs through Moe's values :

Act with Integrity : We believe that all of us have the responsibility to adhere to the highest level of moral character and ethical standards. We treat everyone with respect. We do the right thing.

Add Value : We believe everything we do should add value for our guests, associates, and Franchise Partners.

Infuse Passion : We believe that our passion and enthusiastic welcome are the foundation of our Brand. Everyone must bring this passion to our relationships, our restaurants and our food every day.

Provide Leadership : We believe great leadership establishes the foundation of our long term success. We believe it is our responsibility to develop leaders by providing the environment, training, and tools to enable people to reach the limits of their capabilities.

Think Sustainability : We believe that our clear vision of the future is born from understanding our history, loving where we are, and continually sharing the Moe's culture with th4e world. We will always be true to who we are.

Know & Share the Brand : We believe that our clear vision of the future is born from understanding our history, loving where we are, and continually sharing the Moe's culture with the world. We will always be true to who we are.

Be Yourself : We believe it is important not to take ourselves too seriously, that everyone is different and we celebrate that this individuality fosters creativity. We mean it when we say, “it's ok to be different, and come as who you are.”

QUALIFICATIONS

• Must be at least 16 years of age
• Must have a valid work permit (if required by law)
• Retail of food experience preferred, but not required
• Excellent interpersonal communication skills
• Strong interest in Guest Service

RESPONSIBILITIES / SKILLS : To include but not limited to :

Sales and Profits

Models, promotes, and displays integrity for the Moe's culture and Brand

Provides originality while upgrading Guest's quality of food

Celebrates an experience that is one-of-a-kind

Product Quality

Delivers high quality Moe's product every time

Maintains and delivers high quality product within Moe's speed of service standards

Demonstrates knowledge of products and service

Service

Creates an above and beyond guest experience for each and every guest in the restaurant beginning with our infamous “Welcome to Moe's”

Works with other team members to pro-actively react to the Guest's needs

Models and promotes the Moe's culture

Housekeeping

Maintains Moe's standards of cleanliness during shift

Follows Moe's daily / weekly / monthly cleaning schedule

Demonstrates a “clean-as-you-go” mentality

Training

Able to be certified on all crew member positions

Follows all specs and procedures within Moe's recipe manuals

Able to teach back competencies learned throughout his / her training process

Policies and Procedures

Follows procedures outlined in the Crew Member Training Guide

Follows cash control and security policies outlined in the Operations Manual

Knowledgeable in register discounts and promotions

Maintains safe and healthy workplace conditions for Guests and other crew members

Reports accidents and incidents to management immediately

ESSENTIAL PHYSICAL REQUIREMENTS

Abiltiy to communicate with Guests and co-workers

Ability to perform basic addition and subtractions and make correct change

Ability to process information through the POS register system

Ability to lift up to – 50-lb. boxes of product

Ability to work in a warm environment (grills, fryer) and react to timers

Ability to climb ladders and bend at the waist to clean equipment

Ability to use hands, arms, shoulders and back to build menu items for up to 4 hour periods

Ability to work around industrial-strength cleaners

Ability to weigh and measure during prepping process

Ability to stand for up to 4 hours without a break

Ability to operate the mixer required to prep specific recipes

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