Sr Operations Analyst, IT PMO

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Job Title : Senior IT Operations Analyst

Location : Foster City, CA

About the Role

We're looking for a Senior IT Operations Analyst to partner closely with IT leadership across the US and India. You'll play a critical role in driving operational clarity and scale : shaping executive communications, building data-driven insights, and ensuring smooth vendor and process management. This role is highly collaborative and requires someone who thrives in dynamic, global environments.

What You'll Do

Enable leadership effectiveness : Create and deliver executive-level communications, meeting artifacts, and strategic updates that keep teams aligned on roadmaps, priorities, and outcomes.

Drive insights : Build and maintain dashboards and reporting that enable leaders to make data-driven decisions with confidence.

Streamline vendor management : Lead vendor onboarding, contract renewals, and performance tracking to ensure strong partnerships.

Operationalize processes : Define and implement scalable processes that ensure accuracy, timeliness, and consistency across global teams.

Act as a strategic partner : Support IT leaders with ad-hoc analysis, executive briefings, and cross-functional alignment.

Bridge time zones : Collaborate with teams in the US and India to strengthen communication and operational efficiency.

About You

5-8 years of experience in IT operations, program management, or business analysis.

Skilled with Tableau, JIRA, PowerPoint, and Excel (or equivalent tools for dashboards and reporting).

Excellent communicator who can simplify complexity for leadership audiences.

Comfortable working across global teams and time zones.

Bachelor's degree in IT, Business, or a related field.

Annual Salary Guidelines : $100,000 - $125,000

Qualys is an Equal Opportunity Employer, please see our EEO policy .