LanceSoft, Inc. is hiring : Technical Writer in Austin

Direct message the job poster from LanceSoft, Inc.

We are looking for an experienced Technical Writer to join our Team in Austin, TX.

In this role, you will work directly with development teams in a cross‑functional, distributed environment. You will need a technical background that enables you to work effectively with software development engineers, product managers, and program managers. In addition, you will need excellent communication skills and a demonstrated ability to deliver high‑quality technical publications. Finally, you'll need an interest in developing, using, and describing AI tools that accelerate developer workflows and technical writing itself.

This team builds the product workflows behind our customer’s iconic products. This team owns and advocates for the underlying design elements, product development platforms / components, and infrastructure. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation.

Key Responsibilities

• Design, organize, and write technical content for internal developer audiences, with a focus on onboarding, use cases, and concepts, including : how‑to articles, FAQs, release notes, configuration guides.
• Define documentation requirements with teams and work with engineers to create and update documentation sets.
• Collaborate closely with Product Managers, UX Designers, Development and QA teams to gather source material.
• Understand new applications and features to translate technical and complex workflows into easily digestible content.
• Build documentation tailored for various audiences, including developers, internal teams, and business users.
• Develop documentation templates and style guides to ensure consistency across deliverables.
• Drive content strategies to improve onboarding efficiency and user enablement.
• Review and update documentation in response to product updates and user feedback.
• Work with cross‑functional teams to ensure all documentation is aligned with product development timelines.

Required Qualifications

Preferred Qualifications

Seniority Level

Employment Type

Job Function

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