Job Title : LTSS Service Care Manager
Duration : 6 months Contract (Potential to Extend)
Location : Remote - Wilmington and Jacksonville - Onslow County NC.
Shift Type : Monday-Friday 8 am-5pm EST
Note : Travel time will be within 2.5 hours to their location.
Job Duties :
- Managing a case load for healthcare members with LTSS (Long Term Support / Services) needs.
- Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver's license.
- Member assessments and notes.
- Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.
- Monitor delivery of services and follow-up with members, caregivers, or provider s through in person visits and telephonic contact
- Authorize and coordinate referral for services.
- Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care.
- Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!
- Assist member with filing and resolving complaints and appeals.
Years of experience required :
2-4+ years of physical health care management experience.Home health, discharge planning, or long-term care experience preferred.Home health experienceMicrosoft officeExperience with electronic medical health recordsEducation / Certification Required :
Bachelor's
Licensure Required :
Valid driver's license and LCSW / RN